Genesis Richmond

We recently purchased a 2019 Genesis G80 Sport from Richmond Genesis, conducting the entire no hassle transaction from test drive to closing from the comfort of our home and driveway. A great way to do it.The car is excellent in every respect; a smooth, comfortable ride, superb fit and finish, a huge array of easily used amenities and very refined and functional safety features. These attributes coupled with the door to door service and extensive warranty put the Genesis clearly ahead of comparable vehicles in value for price.Jennifer Friesen, our experience manager was exceptional from first contact, through the demonstrations to closing. She was professional, knowledgeable and was able to explain and demonstrate all aspects of the car in a clear, easily understood way. When we asked her to consider a solution to extra snow tires we had, she quickly proposed and delivered an option that was well beyond anything we could have expected. We have exactly what we wanted and Jennifer made it an easy, pleasant enjoyable experience (except for writing the cheque!)

Great experience for buying a GV70 with David Lee. What a nice guy! Professional, humble, knowledgable, and perfect. We ordered our car around 4 months ago and picked it up today. David had updated us step by step patiently. He explained everything in a really professional manner. We are happy for having such nice experience. We will be back again to David for our next car if it be another Genesis.

Perfect experience. David is an absolute professional manager. With good attitude and strong knowledge, He tirelessly introduced every car that I interested. Finally with great satisfaction I chose G70, a car that meets every needs of mine. For whoever are feeling like to visit Genesis Richmond, I couldn’t recommend more for Genesis You will definitely not be disappointed.

David is great experience manager.He gave clear idea how to make a good decision.If you want buy a Genesis, you need to talk with him.You will be very satisfied.

Stay away. Unprofessional and rude. Went in today to take a look at the GV60 electric that they have in their show room. After standing around and being ignored for 15 min, I called up the sales man and asked him to unlock the car in their show room so we can see the interior and check the quality. He left and brought someone else to tell us, he can’t unlock the car since they are “un-sellable”. I asked why is the car in their show room then, and was told they can’t sell so they refuse to unlock the car’s door ( in a rude way).

I just finished purchasing a 2021 Genesis G80 from Harv Sian and the team at Genesis Richmond. Harv went above and beyond my expectations in terms of customer service; he was polite and enthusiastic and didn't try to pressure me into making a decision sooner than I wanted to. I was upfront in my expectations and Harv was genuine about whether he could meet them or not. Overall it was a very refreshing buying experience and I would highly recommend Harv and the Genesis Richmond team if you're in the market for a Genesis.

Doesn’t allow test drive if you're not considering purchasing the vehicle right away. Rode a bus 1:30 hours to get here to take a look at the g70, as it was the only shop in greater Vancouver that had a g70 ready for test drive.Unfortunately both the sales representative and the manager refused to let me test drive because I'm not purchasing the vehicle right away.Go somewhere else to get your Genesis, the people’s attitude at this place is not worth your time.

Great experience at Genesis Richmond when I came to check out the G70. Ravi was great help as he was attentive, patient, and knowledgeable about the products but also gave me space to explore the vehicle/go on a test drive myself. Overall, it was a great experience and would highly recommend reaching out to Ravi if you do decide to come here and check out a Genesis product.

I had a great experienced with Richmond Genesis. I was greeted within minutes after entering by an agent name Ravi Grewal. He was great and provided us lots of detailed info about the new GV70. He offered us 2 demos to try so that we can experience different options and packages. I also received great service from Ravi after ordering the car. He kept me fully informed of what the productions and delivery dates should be. Overall just a great experience!!!!!

We had a great experience dealing with Ravi at Genesis Richmond. He was professional and easy to talk to and helped make our choice that much easier. We love our new car and would happily recommend Ravi and the team at Genesis Richmond if you're looking for a car.