Hudson's Bay

I came here to buy something for my husbands birthday, and Maral in the mens department was very helpful. She helped me find the perfect sports suit for my husband who doesn’t have time to come into store. She was patient, kind and very helpful. Five stars just because of her!

Nice and clean store! 1 star goes for poor customer service at perfume section. Almost no knowledge about the products, cold attitudes not welcoming at all. I was misinformed about the $50 point redeeming. I was told I would get $50 off if I purchase anything over $150 which I did and then the employee said that I needed to purchase a second product in order to get $50 off. It did not make sense. Never will purchase anything fron this Bay store in particular.

Sadly, the shopping experience here is very poor. Several times in the recent past we have tried to shop here for wedding attire and were not able to get any help in either the men's department nor the women's departments. In fact, it seems as if the staff run for cover" when they see you coming. When we approached the service desks

Way Over priced and bazzar selection of goods. This store is Old granted however you can update your styles and remove the perfume counter from the entrance,walk in am a wall of every grandparents perfume you can imagine . Instant headache , couldn't imagine if I was a senior or had sensitivity too scents and cologne.

We bought a perfume from Bay and their behavior and morals were very bad. They didn't even ask us if we needed anything else. I am not at all satisfied with their behavior and will not buy from Bay again

Great place, lots of variety. I bought a suit and it was cheaper than at other stores ($100-$200 for dress shirt, dress pants, and a suit jacket). Pretty good service, too, the employees know where everything is.

I recently visited Hudson's Bay for some shopping, and I have to say that I was thoroughly impressed. The store has a great selection of items, ranging from clothing and accessories to home decor and appliances.What stood out to me was the fantastic customer service. The employees were incredibly helpful and friendly, and they were quick to offer assistance or answer any questions I had. I felt comfortable browsing the store without feeling pressured to buy anything, but when I did have a question, someone was always nearby and willing to help.The store was clean and well-organized, making it easy to find what I was looking for. And when I was having trouble finding something in particular, the staff gladly helped me search for it.Another thing I appreciated was the variety of items within each category. For example, there were a ton of different brands and styles of clothing to choose from, so I had a lot of options when it came to finding something that fit my taste and budget.Overall, I highly recommend Hudson's Bay for anyone looking for a great shopping experience. The quality of the products and customer service are both top-notch, making it one of my favorite department stores to visit.

I usually have no issues here but my last visit wasn't great. It's all due to a staff member, her and her attitude. I was holding my wife's clothes asking her for check out, she was telling me that it was about closing time and there isn't enough time to try them on, with her eyes rolling. I had to repeat myself that I was looking for a check out counter. 5 star for the Bay store and its ambiance. For this particular staff member I would just give zero.

Stopped in at 7 pm an hour before close on a Monday and Julia in the men's suit department measured me and gave great thoughtful recommendations based on my style and price point. 10/10 service. Julia was great to deal with. Will definitely return!

I like this Hudson's Bay store. Not sure how much longer this chain will continue. Its a large store and I think that they have realized you need sales to draw people into a brick and mortar store.Their quality has always been superior. Its a 2 level store with spacious lighting wide aisles and decent merchandising. located in Upper Canada Mall Newmarket.