Westland Insurance

If I could give negative stars I would. This company is not only extremely rude to its clients but now they are saying they are not recieving my money after it comes out of my account multiple times, PER MONTH (I am out over $1200 for two months not including January). I have paid twice for November, three times for December, and twice for January and I just recieved another letter saying no payment has been made. I have contacted Rose Charlebra multiple ties and when I send proof of my payments being made and money coming out of my account, from the bank itself, she says she still has not recieved them even after she replied to my emails saying she got them and tells me you're wrong"? I was just on the phone with her and she refused to listen to me

A great experience every day. I love interacting with Gillons' staff! Friendly, caring, and they all work very hard for their clients.

Mary-Lynn Douglas is without a doubt the best insurance agent I have ever dealt with. Professional and knowledgeable and always available.

Very quick and courteous service! I had e-mailed Renee Budge and he responded right away. We worked through a transition merging several polices into one concise and complete package for my personal & income property insurance. Very happy with the service I've received.

Allison has been very good to deal with and keeps in touch regarding follow ups to time sensitive information.

Despite giving them a heads up nearly a month in advance, that I was getting a new truck, plus giving them 4 days notice of exactly what day AND time, it was being picked up, they still left me standing around the dealership for 4 hours, waiting to get my insurance.After repeated calls and being told by the receptionist (because the broker couldn't be bothered calling) that it might be awhile as he had 4 clients ahead of me"

Can't say enough good things about Amy Lempiala! very happy with how professional and well she does her job. Very knowledgeable and very quick response, super thankful for all her help!

Mary Lynn thoroughly reviewed my insurance coverage with me, page by page. She was extremely knowledgeable, professional, pleasant and was able to lower my premiums. Great customer service.

Absolutely the worst insurance company I have dealt with. They required my oil tank be replaced within a month with no heads up, And in the middle of wintertime.I phoned around and not one furnace company would install a new tank for me in the winter . . Mary Lynn argued with me stating there was nothing they could do their hands were tied that I'd have to figure it out, So I did and switched to Allstate best decision ive made..If I could rate zero stars I would .

Pleased with the reasonable price of our insurance. Extremely happy with the prompt and personal service.