A Valuable Dollar

16 years in Richmondhill and the worst experience. Customers should be treated fairly which was missed in my first and last visit to the store.

Great store and amazing customer service! Loyal customer for many years. Always finding what I need. Greatly organized, very neat!

Google needs to update their system so I can give this racist place 0 stars. DO NOT support these type of racist people I cant believe they are still in business. Im going to report yesterdays incident.

I visit this store a couple of times per year to get birthday party balloons. The staff are friendly and service is fast. Sometimes I order ahead while other times I just drop in and they fill the balloons on the spot.

First of all extremely rude service.People are trying to pay and the lady is eating and watching a Persian show.. really?Seriously put your phone down a second or at least turn off the sound and stop eating for 2 minutes and serve your customers with respect.Second they OVERCHARGE for balloons without even asking you about it.They just add and ands to the total without even asking.I didn’t ask for any glue or gel inside the balloon and I didn’t ask for any bag for the balloons. They charged me an extra $10 for no reason.When I asked about it she said that’s how it always is.I said no it’s not. You’re supposed to at least ask if I want the gel.I could care less if the balloons last under 6 hours.Will never be back to this location I would rather overpay someone else, but at least get proper service and not be lied to.

A very inhospitable attitude from the cashier, when approached by a minor problem. Got the sense that she’s repeating rude, memorized lines, instead of trying to help. Taking my business elsewhere in the Thornhill area, thankfully there are plenty of stores with wonderful service.

i don't know who is giving this place 5 stars. this place was one of the worst customer experiences I have ever had. the person was super rude, telling us that they are closing in five, so i ran in and got my item within 10 seconds, but then she let a dude check out in front of me who took 20 minutes to check out, and then gave me sass when i wanted to pay by card. It's debit right? right? right?"first off

I had to leave a review solely on the fact that I went in there today with my 2 boys ages 7 and 3..and my kids were loud, obnoxious, excited to see all the items lol.. and the man at the store today was smiling and happy to see them and said hi to them with a genuine kindness. Very different from the usual folks at other stores that give me bad looks if my kids are loud. It was just a nice experience and the mans welcoming smile made my day!

Good selection and place is well organized. Small family owned business serving the area for many years now. They are very helpful when you need help finding something. Prices are a little higher than regular discount stores.

Very bad customer service. Got balloons, it deflated even prior to getting home. The owner did not offer any assistance whatsoever. The purchase was a complete write off!