Pharmaprix

The staff here is friendly, the service good, and the store is clean. Unfortunately, all the good things about this Pharmaprix cannot undo the fact they sell homeopathic nonsense.Imagine tricking your customers into spending their money on quackery instead of medicine. How vile. How shameful.

Repeated instances of illegal pricing practices pushed my management.Tonight I had myTHIRD instance of non confirming pricing practices at this location. I moved back to their area a few months ago and this store has been trash other than the Canada Post counter.Cashier refused to honour manufacturer coupon that sits on their own products on the shelf. Cashier states it’s only valid on the following purchase. “SAVE $1.50 now” and the instructions on the coupon from the manufacturer beg to differ. He offers a moronic “No see it says “upon receipt” so it’s only valid on the next one” in a condescending tone refusing to read that the whole sentence says (the first line of the coupon) “TO THE DEALER: UPON RECEIPT OF THIS COUPON”.I point out the actual sentence, he says his manager told him to not process these. No name tag. Refused to provide his name when asked. Refused to call a manager stating no one on site. Young looking brown/ginger hair with nearly a lisp when he speaks. 8pm December 22.This is not the first time they refuse their own pricing policies, even the government issued ones. Previously an item was on sale from ~$30 down to ~$22, scanned in full price and I reference the protection Du consommateur law that’s literally printed in big on their window. Manager on site matched the sale price and refused to issue the $10 discount even when pointing out the BOLD PRINT OF LEGISLATION RIGHT IN FRONT OF HIM. Didn’t bother bringing up the next 3 times the pricing error happened knowing that their staff here have been unfortunately useless when it comes to the law they’re obliged to follow.Kept the receipts and will be filing the complaint with PC directly as there’s something rotten at this store.

Go here if you want to always wait for your prescriptions. Even going through med ready and calling to make sure it will be filled - it won’t. Expect to wait at least 20 mins even if you called before. At least on 4 separate occasions I’ve had issues. I will be using the Pharmaprix on Atwater instead from now on. I never had a problem with that one and regret moving my file to the Westmount location.

This pharmaprix is the all time best, sure they have all the regular stuff but the pharmacy inside is absolutely the only one worth going to, had my prescriptions with them for years and continue to go there despite living across town because they are so kind, understanding and accommodating! Be nice to them they are all stars

They rarely ever honour the weekend flyer deals. They give you a lame excuse of why they don't apply despite advertising prices in the printed and online flyers; same response when I contacted corporate. They have recently started to release the in-store flyers until Monday to avoid honouring prices. I now go to the Monkland one despite being a bit farther.

Nicest pharmacy in Montreal. Always order online and it’s ready for pick up. The store is also dog friendly which is really nice.

I was racially profiled by a cashier called Lucy (asian). She ignored a white man at the self-checkout but took it upon herself to leave the cash and place herself right behind be to monitor me while I was at the self-checkout. As a black resident of westmount, I am completely disturbed and embarrassed and will be contacting corporate. Also, the manager TJ was completely condescending and told me to file a complaint if I wasn't happy.

The doctors working in the pharmacy are so rude. The doctor sent my prescription to them and after printing that she was saying anxiously what is that? I do not have it. I was like so, what should I do? The other advisor was yelling from the back while talking to me. I really do not back there

Terrible store. It was never great, but it's becoming worse all the time. Awful service, bad attitude, laughable trying to get someone on the phone. Less and less inventory, too. The Jean Coutu across the street has nice pharmacists and uniformly polite staff who go out of their way for you. Clearly , the owner of this Pharmaprix doesn't care about his customers. That's the shame, not, as a previous reviewer said, that they carry homeopathic remedies, which I view as a plus. (And, no, I'm not an anti-vaxxer).

Lousy service! Came back from the hospital after a major operation. I am in excrutiating pain and in bad need of pain relieving meds. I have now been waiting for the last 2 hours and when I called was told that i would have to wait another hours. No accommodation, no compassion for my pain. Do not go there if you can help it.