Community Insurance Services (Old Orchard Shopping Centre)

This business provides the best service with efficiency and a level of friendliness that is remarkable.Frank, the owner is very caring and knowledgeable. He goes out of his way to help you in all matters, advising you in what is best for you. They treat you with respect and patience, always with a smile.

Excellent, outgoing service. A gentleman by the name of Frank Chan helped me with an insurance policy. I had gotten the run around from a number of companies and was promised call backs that never happened. Frank took care of my needs in a prompt manner. I HIGHLY recommend Frank Chan and community insurance.

Frank is always prepared and efficient when we do my annual insurance renewal. Goes above and beyond to provide me the best policy. No surprises nor unexpected delays. Top notch service. Very accommodating and provides a stress-free transaction. Thank you Frank and your team!

the best broker i have seen in vancouver be honest..

We have used Community Insurance for years now for our car insurance and the service is quick, friendly and efficient. I have a very busy schedule and they always everything prepared for me when I come by. They are very knowledgeable and offer great advice for my needs.

Super friendly. Explained the new icbc changes very well. Adjusted some coverage so my insurance only went up a couple dollars. Honestly, I'm used to insurance brokers who don't care when you come in only for icbc so it was just nice to have someone smile and chat with me instead of treating me like a number.

This is thee place to go to for your insurance needs. I 've had the pleasure of dealing with the Community Insurance Team for years. Arash and all employees here are extremely helpful and have gone out of the way to assist me at every step in a very effecient and detailed manner. Highly recommended!

I have dealt with many insurance brokers. This location is the best I've experienced by a long shot.It didn't matter who I dealt with, whenever I walked in I was greeted warmly and left satisfied with the level of professionalism and care.They have always taken the time to help me with issues patiently.I used to live close by them but now I am all the Maple Ridge.What is absolutely amazing is that they are always on top of my insurance expiry dates and take the time to contact me and let me know.Eventhough I am in Maple Ridge, they have made it as if I didn't move at all. They have done e everything electronically so that I didn't have to drive all the way to Burnaby.I highly recommend these guys, especially if you have had bad experiences with insurance brokers.

When I bought the travel insurance I was told policy at any time after it is in effect and the premium will be calculated by the day and refunded to me. On the 11th I went to the brokerage: community insurance. Address: unit:3-4429 Kingsway, burnaby, BC V5H 2A1. The insurance policy I bought is with Allianz, policy number is 144469565They now playing tough and told me they are going to keep my money. I don’t know in this situation what I should do. I Am feeling Very upset, this kind of cheating fraud needs to be regulated. This is not the way business should operate.