Things Engraved Online Only

Quite rude and condescending sales representative. On more than one occasion we were interrupted while speaking and it felt like we were being spoken down to. Very unprofessional - good products however.

I am beyond frusterated I went into Things Engraved at the mall first of all I was just looking, I figured since my cat Max died I could get his name on a necklace. I walked into the store and the employees were busy chatting (whatever I didnt care) I was looking at the necklaces and the first lady came over to me and I asked do you have any more necklaces?" She got annoyed with me and had said "if you dont like the selection you can get a necklace somewhere else and well engrave it" (in a very angry voice).I chose a locket and went up the counter where the employees were talking

Quick service. Excellent suggestions from the sales girl. Engraved plate was done in about an hour

Been going there for years they have great gifts and they do awsome engraving

Glasses I bought were great. The older lady at the counter certainly needed customer service skills. She was very abrupt and not welcoming. I purchased some whiskey glasses for my wedding. There was a name that was left out for the engraving. I had written the names down and so she was certain she would be able to read them she rewrote them down on another piece of paper. She had left out one name. When the glasses came in and were all in graved it was noticed that one of the glasses did not have a name on it and we figured out that it was one of the groomsman. It was only a three letter name but she was adamant that I was going to have to pay the $.75 per ladder to get it engraved. After a brief discussion about how she had written the names down And left that one out, she was clearly not letting up that I would have to pay. Being how cheap it was, it was not the money whatsoever, but the principle. My mom and aunt had returned to pick them up right before the wedding. I was told that my mom had asked for the whiskey glasses, to which the lady behind the counter sternly replied they are scotch glasses. When I asked about this, it turned out it was the same lady, to no surprise. So overall, I like the products but the staff, particularly one needs to get some customer service training.

What great service.Clerk: Jewel. K was a Gem and everyone would leave happy after her customer service.

Great staff. Horrible products.Spent $50 on a keychain. Which first of all is outrageous.Second of all it fell apart. TWICE.Pay $1 for every letter engraved for it to fall off. Unimpressed.UPDATE;; Keychain is now RUSTED and a chrome color. This was a silver THE BOSS" keychain. I've had it for 6 months.. horrible products"

Neat stuff, small inventory

Yesterday, I phoned Things Engraved" - Oshawa centre

Very cool and fast service, the prices are expensive