InRoads Insurance Brokers Inc.

Monique Thompson is truly Amazing.. The Best!!! Very helpful in getting my matter dealt with, Thank you Again..The Best!

Bad customer service from Andrew Hale.

InRoads has done a great job of taking care of my business insurance needs. Sheldon White provides advice and prompt service for our company benefits insurance, and Andrew Hale handles our commercial insurance needs. I would recommend InRoads to business owners seeking a solid insurance provider.

Terrible company. Never able to assist. Regret signing a contract with them. Do not recommend.

The service that InRoads provides is top-notch, bar none. I called today to check a policy discrepancy I'd noticed (due to a civic readdressing) and the agent I reached, Monique, was absolutely awesome to deal with. It felt like I was talking with a trusted & longtime friend (not just an agent selected at random) even though it was the first time we'd ever spoken. You could tell she was smiling while we spoke, just from the pleasant tone of her voice. I'm always treated as a V.I.P. with Inroads, not just as a number" like I've felt with other companies - whenever I've needed to call to make an alteration or to just ask a question about my insurance policies (which are provided through Aviva

Excellent insurance broker.. top tier service!

Incredibly hard to get a hold of representative and lack of interest shown in our business.

Great rate. Great service

Excellent service and advice! Bryan McClenaghan was great at finding us auto and tenants insurance at a better rate that what we were paying. Through his hard work he was able to save us a little over $500! Thanks Bryan and InRoads!

Let me begin by saying that I was a client for well over 10 years. Every time I would ask them to find me better rates I was given very few options. It seems they have access to very limited options/markets. Recently, I missed making a payment (for the first time ever). Inroads made no attempt to contact me beforehand or warn me of the severe consequences of a cancellation. On top of that, after the policy was cancelled they made zero effort to get it reinstated, and showed very little interest in finding me another policy (as another reviewer mentioned). I have since ditched Inroads like a bad habit and I suggest you look at other brokers as there are many out there who are much better. Long story short: Bryan, Lucy, Patti and the gang provided terrible service and acted as though they were doing me a favour by getting my business.