MCR Towing & Recovery

Full size buck hit my sons car....I went home to get warm while my son and his friend waited for the tow and called police and insurance, etc.Left my CAA details with my son, who was hit by a huge buck that totaled his car, and sadly, the poor thing died. It was late at night on a dark country road. My son was understandably shaken up and needed his car towed 9 km down the road to the nearest garage. His friend waited with him. I took a photo of my card and left my number for confirmation. It was freezing and dark, and my son wanted me home, warm. The tow company refused to accept the card photo or a call from me. So they left him there. I've had CAA for 47 years. Very poor customer service that night. My son's auto insurance gave him a tow service to call and said they'd cover the fee. But it's hard to understand why these guys wouldn't help...on a freezing night in January....when they would have had it covered. They LEFT them in the dark with a totaled car, shaken up from a very disturbing crash. It's not the city. It's pitch dark in the country. These folks aught to have been more compassionate and not so rigid when you could have called me to confirm.

Driver was kind, patient, and courteous. He was able to determine what the issue was and able to get me to a service station without needing to actually tow the car which saved me money. I definitely recommend them.

Great guys ,Very reasonable priced ! Had Justin out to pull our work van out from a customers muddy yard.Hewas quick to show up and quick to get us out , would recommend!

Fast efficient service. Awesome job on repairs, repaint and body work. I recommend them for any vehicle issues you may have.

Highly recommended, best tow company I've ever dealt with. Thanks for the tow!

Great service prompt recovery friendly driver thanks mcr

Managed to get my truck stuck in a wet grassy field but they showed up quickly and got me out in about 10 min, operator was super nice and very professional.