TopDog K9 Services

I don't attend Top Dog however I am a professional dog trainer and I also board dogs. I have known Kathy for many many years in a professional capacity and we have worked in a professional organization together. I know first hand how dedicated she is to her business and to the care she provides. It is pretty clear that she is experiencing something that we all dread and that is an internet smear campaign. I am also a breeder. Just yesterday I recommended Top Dog to one of my puppy buyers because I know how much Kathy and her staff care. I would only recommend Top Dog for one of my puppy owners. I wish you strength Kathy while you sort through this. I know how difficult this must be for you.

Our boy Hank absolutely loves going to Daycare at Top Dog! We turn onto the road and his tail starts wagging and he can not get out of the truck fast enough! He drags us into the building - this is definitely the type of behavior that puts my mind at ease that he receives the best of care here! Thank you Kathy and all of your loving staff!

I’m incredibly happy with Topdog team. I got my puppy who was really timid and would freeze in new environments (new dogs, new humans). I enrolled her in remedial training and puppy preschool with these guys and results are amazing. They have helped my puppy grow into this beautiful girl who is very calm and confident in new surroundings now. She’s doing amazing with her obedience training. I can never thank enough Kathy and her team for their devoted attention, care and love for dogs.I highly recommend new paw parents to seek professional help as we as humans aren’t acquainted with dog/animal behavioural psychology. This team has helped me and my girl so much and I will continue bringing my puppaccino to this school.If only I could give more stars :)

Very helpful trainers at the Puppy Junior kindergarten. I have learned a lot there. Trainers provide gentle feedback to make us better pet owners.

Top Dog is so incredible! Our dog Archie is a very energetic dog and he comes home absolutely exhausted. He is always very excited to go and doesn't want to leave. The staff are really amazing and very nice. Always great to talk to and treat the dogs like they are family.

I have had 3 dogs over the years attend Top Dog K9 Services with very good results. My current puppy is attending the Puppy Socialization classes and has shown huge improvement in his training. He LOVES going each week and is happily exhausted when coming home. Kathy Eyers , Kacy and their staff are professional, and always provide great advice and ongoing support for my pup. I feel very confident and assured when I leave him in their care knowing he will be well cared for and encouraged to grow. I cannot say enough about this great daycare, training facility!! FIVE STARS!!

Bauer loves going to Dogging Day Care. This is him pulling up to have a play day with all his friends. At the end of the Day he is exhausted from all the activity he has had during the day. I really like how the staff tell me how well he did during the day when I pick him up.

We have been a client at Top Dog for well over 10 years and our dogs have always been well taken care of. They show love and compassion for all the dogs there. They have accommodated us in times of need and are always there. Whether it be a last minute over night care, daycare, or a question about training they are always helping. The love and care they show the dogs there are evident, as mine never want to leave ;) And when we mention that they are going there, our dogs are FILLED with excitement until we drop them off. Upon the recent loss of our oldest dog, they showed true compassion and love to us and him, as if he was one of their own. We can’t say enough good things about the staff and care there! In all of our years there, we have never had an issue. Highly recommend!!!

Awesome dog service. Friendly and knowledgeable staff. Only place in Barrie that took my Cane Corso. My dog has been going there since he is 5 months old. At 2years old he is still super excited to go to day care. very flexible package that fits every budget. Our dogs are placed in group that fit their personality and size. They also reinforce the training they have. Such a great place for my MooseMcBear.

It pains me to write this review since prior to our incident, our dog Louie loved attending Top Dog and we, his owners trusted bringing him there for his puppy training, their doggy daycare, as well as grooming.When picking our dog up from daycare I waited longer than usual in the parking lot for him to be brought out to me. When he was brought out, he had blood / bite marks on his fur and skull as well on the eye lid. I was shocked asking what happened and was told that the incident happened moments before my pick up and that was the reason for the delay. When asking what happened I was told (blamed) that because Louie was not yet neutered, and he is overly “friendly” with other dogs… he was being “too friendly” with a certain dog that didn’t appreciate it and this particular dog turned back and bit him. I was essentially scolded for Louie’s behaviour in the parking lot and told if he does not get neutered that he is not welcome back at their facility. That evening was filled with my numerous calls to their facility requesting information of the dog who attacked ours for vet records, as well as expenses out of our pocket for emergency care to our dog, along with several follow ups appointments.Reflecting back - I checked in on Louie multiple times per day anytime he was left in their care, calling from work on breaks and lunches to ensure everything was running smoothly and though in the past the staff mentioned he was being “friendly” they never mentioned it being a concern to safety or asked me not to bring him in. I also communicated a date of neuter since we had it booked for a certain age and this was never an issue with the staff.My concerns are, there was no apology whatsoever when my dog was returned to me. There was finger pointing and blame on me the owner. For a client who spent hard earned money, and placed trust in their centre, there was no emotion when my dog was returned to me injured and needing medical attention. I was shrugged off in the parking lot and while in shock - I was told to put Polysporin on my dog, meanwhile the vet suggested surgery on the injured eye lid.The other concern is - if you are running a professional centre and allegedly are seeing a repeat issue with my dog isolate him, or place him with appropriate dogs that are supervised or monitored - if need be ask me not to bring him in for the safety of others and himself. I am someone who loves my dog. This whole experience broke our hearts.