Tim Hortons
663 Reviews
$$$
- Thursday5 AM–10 PM
- Friday5 AM–10 PM
- Saturday5 AM–10 PM
- Sunday5 AM–10 PM
- Monday5 AM–10 PM
- Tuesday5 AM–10 PM
- Wednesday5 AM–10 PM
About the Business
Tim Hortons | 4454 Innes Rd | Coffee Shop | Tim Hortons | Coffee Shop
Contacts
Call Us
+16138249150
4454 Innes Rd, Orléans, ON K4A 4C5
Hours
- Thursday5 AM–10 PM
- Friday5 AM–10 PM
- Saturday5 AM–10 PM
- Sunday5 AM–10 PM
- Monday5 AM–10 PM
- Tuesday5 AM–10 PM
- Wednesday5 AM–10 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Wi-Fi
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Groups
- Fast service
- Great tea selection
- Coffee
- Quick bite
- Breakfast
- Brunch
- High chairs
- Late-night food
- Kids' menu
- Drive-through
- Prepared foods
Recommended Reviews
Deanna Poitras
17.10.2023
Tim Hortons
We found a quiet corner where we were able to sit and enjoy our food and have conversation as well.
Tiffany Sebastianpillai
06.10.2023
Tim Hortons
Really bad customer service and not the kind of staff you want to interact with at 7 in the morning. I was rushed to leave the drive through before I could set my breakfast down, and could hear the older lady working there say rude things as I drove away.
Andrew Bacile
29.09.2023
Tim Hortons
Don't bother with dine in, they have 5 workers in drive thru and 1 cash worker at all times. They also charge you 5 cents if you ask for a cup of water and it wont even be cold
Crissy Doodnauth
10.08.2023
Tim Hortons
Simply amazing staff! Food was so great! I'm going back for dinner tonight!
Sumbeh Kun
23.07.2023
Tim Hortons
Completely unacceptable. I asked for a turkey sandwich with NO bacon sunday Feb 5th @3:30 pm and when i got to work i check the sandwich and it had bacon in it. I couldnt take the sandwich back because of my work and when i was done work they were already closed at 9pm. I waited till tuesday the 7th because i never got the time to go back. When i got there i explained to the lady in drive thru and she said okay drive up, So i go there and she says “your total will be $8”. I asked why do i have to pay this has happened to me not once but MULTIPLE times and when i come back and explain to them without hesitation they give me the sandwich I originally asked for. She told me i have to bring the other sandwich back but that is FALSE. Never has anyone asked me to do that. Why should i if they are the ones who gave me a wrong order. I dont know if she was the manager or not but either way thats . UNACCEPTABLE!!!!!
Ms. Hala
23.07.2023
Tim Hortons
Absolute rude customer service. Bottom of the barrel. A business with staff like this will never proceed to get hard earned money, no thank you with a nice walkout & 0 transactions processed.
Michael Fuchigami
23.07.2023
Tim Hortons
This Tim Hortons is busy because of its location and not quality or customer service. Consistently poor customer experience inside the restaurant. I’ve heard negative comments about service from people waiting in the line and I agree.Signage is poor - the mobile order pick up ceiling sign is missing so it’s not clear.Covid-19 signage and directions are confusing and inadequate. Both doors are open but only one has any signs about Covid. Arrows are taped on the floor but it’s confusing which way to go since they’ve worn out and now they’re just lines. Only one kiosk has a sign taped on it so the other one looks open for business - it’s not. Why not just turn off the machines completely?Why 2 stars instead of 1? Well, they did get my order correct. Mind you, it was just a black coffee but gotta celebrate the small things...Dear franchise owner / manager, some Tim Hortons improve over time. Over the past two years, this one doesn’t seem to have improved. I try to avoid this one if I can.I’m more than happy to change my review when things improve. Feel free to respond to this review.
Mehmet Ugur
21.07.2023
Tim Hortons
Your standards see a new bottom every single day. Picked up an iced cap from drive thru, the lid came off right away and made a mess in my car. If you dont even know how to put a coffee lid properly I have nothing to say
Amit Patel
20.07.2023
Tim Hortons
Nice people, but flies on food
mitch m
14.07.2023
Tim Hortons
The knowingly tried to hand me a product that was worth half of the one they paid for, I caught them and they said sorry we are out of the other one. I asked for my money back and they short changed me on the refund. I filed a complaint with corporate as it was the store manager who was working drive thru and essentially condensing theft. Corporate said the distract manager would get back to me and then loan behold they passed all my personal information to the store manager who did the wrong. If the store owner would like to discuss this I'm open to talking but I think new management is needed. Update.... Judging by your response you clearly didn't read my complaint where I stated I had already called that number to file a complaint. No wonder why this store is run poorly.
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Map
4454 Innes Rd, Orléans, ON K4A 4C5
Tim Hortons