Golden Rural
24 Reviews
About the Business
Goldenrural | High speed,wifi,dsl internet | Goldenrural - High speed,wifi,dsl internet | High speed,wifi,dsl internet
Contacts
Website
Call Us
+18553668686
2419 Queen Mary St, Cavan, ON L0A 1C0
Hours
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Terri Shorten
19.10.2023
Golden Rural
The worst customer service out there. The owner just doesnt care. Hes rude and never returns texts or phone calls. I would never recommend him or his serviced again
Jamie
26.09.2023
Golden Rural
I'd give zero stars if I could. You'll never get anywhere close to the speeds you pay for. Your connection will completely cut out several times per week. Customer service is a foreign concept to them.
Dave Balderson
19.09.2023
Golden Rural
No service on a regular basis . As the price per month gets higher the service gets worse . The only way to confirm that service is down is to call and if the voicemail is full... You know everyone else is down too...
Dapper
10.09.2023
Golden Rural
Long-time customers but over time the service has degraded in quality substantially and the customer service is hardly there to help you at all.I'd really love to recommend this service like I used to but until they resolve my issues or at least pick up the phone there would be no reason for me to make that kind of suggestion.No contact by e-mail, can't get a hold of them over the phone, can't use the service. Barely worth the second star, but they haven't cut it off yet so there's at least something good happening.
The_IckleBickle
08.09.2023
Golden Rural
This is a real, current, customer review. The service is absolutely pathetic. The connection is completely unstable and jumps around so much. We are not getting what we pay for. It seems the company cannot provide the services they say they offer. The prices are extremely high as well for the small amount of MB they offer. Don't waste your money here.
Bill Battersby
05.09.2023
Golden Rural
Called at 9am as my service was down. Answered first call and said they would notify service crew. Got a call back in 20 minutes and on site 15 minutes later. Found problem and repaired within 45 minutes. Had heard service was not great but mine was excellent service. Something has obviously changed for the better in the area of service.
Richelle Millson
01.08.2023
Golden Rural
This is a terrible service and they literally have no clue what's going on, internet is down on a regular basis and they have no solutions to help fix the problem, they barely can even figure out the problem.. it's ridiculous, don't waste your time, find another internet provider.
Geoff TUER
24.07.2023
Golden Rural
Poor customer service.Cannot get hold of them when internet goes down, full mail box so unable to leave a message.Messenger…no response.Email no response.Internet sketchy, questionable speeds.One can understand no internet due to severe weather, but there is no excuse for poor customer service and keeping customers in the loop about outages and when internet will likely return.I give one star in order to write this review otherwise it would be zero stars.
Dimitra Zubulakis
23.07.2023
Golden Rural
Currently on data so I can write this review!I would love to say that the service is garbage... but it's actually non-existent. Good luck getting a response to your calls or emails. Over 24 hours with no internet, most of us are working at home or have online schooling so this is unacceptable. At the very least communicate on your website or Facebook page that there are outages and let us know when we can expect the service to be back.Maybe this one star review will get your attention.
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2419 Queen Mary St, Cavan, ON L0A 1C0
Golden Rural