Tip Top (Tailors since 1909)

Went for a full suit and was assisted by James the manager. He was incredible throughout the whole experience and made it much easier than I thought it would be. I got it back today and I couldn't be happier. I Would definitely recommend shopping here.

I chose this location over the others in the city as they were decently reviewed. I had to buy a preselected suit for a friends wedding. On my first visit a lady helped me find the suit and try it on and gave me some advice on its fit. I returned two weeks later to purchase it and the man I dealt with was not very pleasant. I told him I dealt with the lady previously and then I overheard him talking to another salesman about how he was stealing her sale. He was pretty rude to me as he was trying to tell me to lose weight and that only a few alterations can be done to make it fit me. I ended up buying the suit as-is and bringing it to my tailor who was much more accommodating and much cheaper.I would have loved to have dealt with the lady on my return visit. If I had a choice I would never have walked out with the suit after dealing with this salesman but I didn't have any time left. My tailor was able to make alterations that the salesman said were not possible and I was able to get the suit altered by a true professional for less than they were charging. Two stars - both for the pleasant lady that I initially dealt with.

I had a somewhat unexpected death in the family two weeks ago, and when I went to Tip Top to get fitted for the funeral, I had no idea I’d be getting the TOP NOTCH customer service I ended up receiving. James was absolutely fantastic, communicative and super honest with me about what options I had.He was patient and kind and made buying a suit for my loved one’s funeral an absolute pleasure. James was also really practical, helping me pick a suit I could get my money’s worth for!I highly highly HIGHLY recommend going to this location and allowing James & his staff to take care of you. Don’t believe the bad reviews!

TL,DR: fantastic place, can't recommend enoughI first discovered James and Tip Top Tailors 2 or 3 years ago. Since then, I've shopped there far more than any other place, and perhaps more than every other place combined.Whether I have a specific vision for the clothing, or am ready to be surprised, TTT is my go-to. I have shopped for more casual bar night, for black tie masquerades, and everything in between.Whenever a friend is looking for something nice to wear, I bring them here. They've never been disappointed.I sometimes shop on the website out of convenience (it is clear, concise, and useful. Shipping has always been flawless and easy), but I prefer to go in for James' infinite wisdom, and great fashion advice. He has always been friendly and helpful.From socks to suits, a stellar shop!

They have good quality products, however I felt neglected as a good customer. They ignored my service requests and didn't really care about me. I guess I wasn't important to them as a customer. It's amazing how companies treat their most loyal customers. I will never give them another penny.

Nona (name on receipt) was so incredibly helpful. We visited Sunday to pick out dress pants and she went above and beyond to assist us. Not once did we feel rushed or inconvenient to her. Incredible customer service skills!

I needed a last minute suit for the next day. Kevin was extremely helpful throughout the process as it has been quite a long time since my last purchase for a suit.I changed weight and needed him to measure me for the blazer. He was patient, helpful, gave great recommendations and ideas on what worked well. Well spotted as well to find the blazer and pants weren't a material match and was able to quickly find another pair that did.Kevin helped turned a stressful experience into a delightful one and was happy with what I needed. Would recommend to anyone looking to buy a suit!

Phil was a top of the line gentleman and I appreciate his efficient help and kindness. Thanks Phil!

Had an amazing experience here recently with my bridal party. We were assisted by James and Phil. James has to be one of the nicest people I’ve ever dealt with. He’s knowledgeable, kind, and so very understanding. His no pressure attitude allows you to make your own decisions, while guiding you in the right direction. He told me it would be easy and painless, and that is exactly what he delivered. Amazing. Just great. Ask for James, or Phil, and you’ll be taken care of.

Great service, their clothing quality has drastically improved from the 1990s and their service personnel are very helpful and engaged in your purchase needs without being pushy. They are also great with suggesting styling ideas.