DECK HOME & PATIO

I cannot stress enough how happy we were with Deck Home & Patio. Brian was over the top in providing excellent customer service along with professional advice and great pricing. He made sure we had the right information to make a proper choice. We will definitely be back for our outdoor needs.

4 star only as the Bambrella i received had a defective parasol. Hoeever Brian worked with the distributor in Miami to ship me a replacement parasol. Great service and they stand behind their products.

Brian was exceptional to deal with, he is courteous, accommodating and prompt. I highly recommend shopping at Deck Home &Patio. Service is very professional and delivered with a smile. I am very impressed and look forward to shopping with you again.

After a not so great experience, I found myself searching the web for director chairs for my balcony. Brian Simon at Deck, Home and Patio was the retailer for the chairs I ultimately decided on but I still needed confirmation on specifications that were not listed. Within three days, Brian had answered all my enquires and submitted my order. He also promised to let me know when he was advised of the expected delivery date. I received the advisory the next day! My order arrived at my door on the date promised. The chairs are in perfect condition and more importantly fit my specifications exactly. They are more luxurious looking than expected.I connected with Brian through e-mails due to the Toronto COVID stay-at-home order and I can’t thank him enough for his prompt, thorough responses and personal attention........Connie Mihaichuk

I purchased aluminum furniture (North Cape) from the USA via Brian as the supplier. Brian was easy to deal with via emails and for payment and the USA company shipped deck furniture directly to me. It was packed very well and just arrived (March). I will put table together in May but so far, so good! So glad I invested in good quality furniture that is rust-proof! Thanks Brian for advice and assistance.

I had a wonderful experience dealing with Deck Home and Patio. In August 2012 I purchased 2 Lloyd Flanders chairs. During the summer of 2014 I noticed that they were falling apart which I felt was unusual for good furniture. I tried to contact Lloyd Flanders but they only correspond through dealers. The store that I bought them from (Deck & Dock) was no longer in business so I called Deck Home and Patio and spoke with Brian Simon. I asked Brian if he could give me a phone number or email address to contact someone at Lloyd Flanders so that I could resolve this issue. Instead of giving me the contact info, Brian offered to handle this for me. I sent him a copy of my receipt along with photos of the defective furniture and he contacted Lloyd Flanders on my behalf. He kept me updated along the way and within 11 days of our initial communication he informed me that Lloyd Flanders would be sending me 2 replacement chairs at no charge. Within weeks I had my new chairs.I was truly amazed with Brian’s generosity in handling this on my behalf since I had never been a customer of his store. He was so nice to deal with and very diligent in following up and keeping me updated. I am definitely going to use Deck Home and Patio for my future patio needs. I also want to commend Lloyd Flanders for handling my claim to my total satisfaction.If you are in need of patio furniture I would highly recommend Deck Home & Patio as I know they will stand behind the products they sell and do everything to achieve customer satisfaction.

I was looking for a large, strong and easy to operate patio umbrella. Brian from Deck home and patio helped me to find exactly what I wanted.He really is a wonderful salesman and understands what his customers want.The umbrella in our patio looks so elegant and it comes with a long time warranty.If I need anything else for our patio I will definitely come back to Deck home and patio.Thank you Brian for all your efforts.

We had a great experience working with Brian at Deck Home & Patio. We bought four sling chairs and Brian provided us with options and was always prompt and thorough in his responses. He also kept us apprised of the delivery as well. We'll be back!

Anyone looking to enhance their outdoor living furnishings should contact Brian Simon at Deck Home and Patio. His professional, attentive, and thorough customer service ensures a truly pleasant and hassle-free experience - one that you will remember and wish to repeat. I highly recommend Brian, without reservation.

Told us they were closing and had to purchase the set right then and there as they had 2 days left. This was 5 months ago and when I went back in they told me it was just a mistake. It was a cheap sales pitch as they have been open the entire summer. The set I was looking at was still there without a price and it when up $1000 dollars. When I told them about the price difference they told me I should have purchased when I saw it. Never shop at this store and will never recommend.