Credit Valley Hospital

Extremely rude staff including nurses in Care Center ..... you need to wait for 30 mins just to drop your chart and Care Center. Nurses at emergency are anything but empathetic. As adults we understand everything cannot be handled super fast but the behavior calms a patient down. The authorities need to understand that people don't visit ERjust like that to spend time...they visit when they are in pain.I have lost all good vibes I had about this institution

I have usually really bad experiences in the medical field because people just don’t treat us like humans with feelings.I was very impressed with my experience at Credit Valley. I was treated very nicely by the person at ER and almost was able to get into X-ray and bed right away. I was expecting to wait up to 10 hours for a doctor to see me because I was a very minor injury but just waited 4. The trick is to show up at like 6am.Especially with the nurse shortage and the craziness happening, I applaud their efforts.I just wish parking wasn’t so expensive, like why? Life is already hard as it is.

My mom had appendicitis and the nurse attending to her was rude prior to her surgery..raising her voice and giving her a tone while she was in pain..all because she asked a simple question of when was the estimate time she was going to get her surgery. I understand y’all can be overworked and tired but I am sure you wouldn’t want your mother to experience that kind of care if she was in pain. Please do better

It is a hospital with a modern interior design that creates a great vibe. My experience there was seamless, as every process was efficiently handled. The hospital's attention to detail in maintaining cleanliness and organization is commendable. I highly recommend it for their exceptional care and commitment to providing a modern healthcare experience.

Fracture clinic staff need significant bed side manner training. Perhaps if you treat patients with respect, patients will be less irritated. We already sitting there waiting couple of hours past our scheduled appointment only to see the doctor for a few minutes. Hospital administration take note the quality of care continues to decline ... do a better job for community, that will take time. So in the interim the least you can do is treat patients with respect

When I went to this hospital for my little sister's birth, I found out how calm this place is. I don't know about the emergency room but the labor rooms are nice and calm. My mom was treated very kindly and given many snacks. While I was at the hospital, a nurse looking after my mom made sure I literally felt like I was at home. I would recommend this place to have your child in. But I can't say much about other parts of this hospital.

Got hospitalised due to Covid symptom, shortness of breath. Waited for an hour at emergency before being put on oxygen support. Got a private room with big windows. As it was fourth week since the onset of symptoms, covid test came negative and doctors were not able to confirm if it was viral or bacterial infection. On 3rd day I showed signs of recovery and got discharged a day later. Overall, I was monitored and treated very well. Most of the nurses were courteous and humble. The vegetarian meal wasnt good, but cant complain its a hospital and not restaurant. Speaking of food, timhortons is open 24*7 inside the hospital and easily accessiible. Giving one star less because I saw other elderly patients not being treated well and some other patients cramped up on stretchers in the hall way. Some of the rooms had foul smell when i walked through the corridor. The govt should catch up with the lack of infrastucture compared to growing population in GTA.

I wish there is a option to give zero star, visited hospital at midnight due to an emergency, there was 4 hour wait on that time but unfortunately doctor came to visit after 8 hours. A person is in pain but staff just giving us wait time eta, visited this hospital because got some good reviews from few people but had a worse experience. Never gonna visit again and will not refer to anyone.