NYX VAPE STORE RICHMOND HILL

My last visit wuz very frustrating. I went in asking for coils while this long haired female took it upon herself to verify if the coils I'm purchasing r the proper ones for my vape when I clearly told her they came with my vape. She brings me the ones she thinks I should buy. I told her no these r not the ones I want or need, so at this point she returns to her i-pad to look once again. At this point I am loosing my patience, so I had to tell her once again just bring me what I asked for. I don't think I will be returning to this place to much of a hassle.

I've been in the store couple of times. Good prices, great products. The customer service is very good. The guys there know their stuff...the only downside is the location... too far from me. I hope they start delivering soon.

Amazing customer service. Literally understands what I wanna purchase when I am confused with options. Very direct and prices are much better than a lot of places. Please take a stop by if you in need of a new pen.

I love this place. They have everything that I need. I have been in another vape shops but so far my experience in this place has been really good. Totally recommended

I’ve been to a bunch of vape store but this was my first time coming to NYX (Richmond Hill) and I was so impressed by the outstanding customer service I received by the staff! Not only was she friendly but she was knowledgeable about all the products they had in the store, so she was able to suggest different flavours that catered to my liking. 11/10 definitely would recommend this store to all my friends!

Went in there the other day to grab a disposable. This vape store is literally 2 mins from my house. If I'm in the area I'll go to canvape (scarborough). I called in to confirm the price match guarantee because canvape is literally 5 dollars cheaper per unit and I'm trying to quit so buying 5 at a time for the 20% didn't make much sense. Either way I called to confirm they could do this. The person said no problem. When I went in there were 2 girls one with blonde hair and another lady with an accent. Blonde hair girl was nice and started trying to find out how to process it right away. The other lady literally told me to just go to that place. Which is 20 mins from me. Regardless she just looked annoyed she had to work at all. I've been here a couple times already and usually staff is nice. If they were busy sure I wouldn't even bother. I was the only customer in store with 2 people working. Lady with the accent was not helpful at all. Vape it up is down the street. I recommend them prices are the same and customer service is at least on point.

Richmond Hill is amazing location for the area. Lots of products to choose from, low-key liquids that are amazing. Has its own unique theme and the layout is not overwhelming. Staff is very professional and helpful with the newer gen vapes.I highly recommend the location!!

Great Services and product Selection, the employees were very nice and patient, they made sure i would be happy with what i got and that it would fit my needs. I would definitely recommend this store and will be my to go store form now on.

They are a scam. They sold me an open box device and told me that I can return it if not happy with it. Once I came back to return the device since I was not happy with it They refused to take it back and told me to leave the device so they can ask the owner if the return can be granted. After a few days when I came back to know their decision t hey said the device is no more available ND the money can not be returned. They said LEAVE or they will call the POLICE on me. ALL OVER A VAPE.IF THIS IS NOT A SCAM please tell me what it is? I don't even have the device that I paid for. It's shame.

Very nice and clean storeI came just in time for the grand opening promo and was very happy with the amount I spent for my productsThey also have testers for each flavor which not every store has