West-Metro Express

We have used West Metro for our business and have always appreciated the drivers and customer service. After 14 years we can say that they are one of the best in the industry.

Had a pallet a gas heater dropped off on July 10 2020 no issuesDriver had pulled into my long drivewayAs leaving he jumps a concrete curb, jumps a raised planter bed (over a foot and a half at this point)Runs over my garbage can, city compost bin and recycling bin that were out for collection, on the sidewalk well clear of the drivewayKeeps going left a huge mess and destroyed bins behindMy neighbor and 3 city workers who were working on my street witness thisI called West Metro Express talked to Azad Bains a manager explained what happened, then emailed him photosI was able to fix planter, and the city replaced the compost and recycling bin (Though I had to drive the broken smelly bin to the depot) the garbage can was a write off emailed again for follow up asking for the less the $30.00 spent to buy exact replacementWeek later still no response to emails called get he isn't available, and still no call or replyI understand accidents happen but dude must have known he ran over my planter and bins Didn't stop didn't come to door to tell meCompany just seems to not careAm going to call the collision reporting center next week , not expecting much from it but driver needs to be more carefulUpdate on July 21st said the would reimburse me for garbage can, over two weeks later no cheque has arrived

Lodestar Freight Solutions prides itself in partnering with Carriers providing exceptional service and great value. West-Metro Express is one such partnership whose values align with Lodestar Freight. We are proud to partner with you for your professionalism all the while providing Customer Service Excellence. We appreciate you!

I was cut off today by a racing west metro driver on hwy 7 and creditstone. Driver thinks he's in a race car. Not good

Good company good people

I felt Amazing atmosphere over there.I went there regarding some help and then they treated me like their own family member. They build a relation with me like a brother. I’m impressed with their working style because they treated each other as their family members.Thanks to AZ Bains and Steve Prior (i.e., the Owners of West-Metro).

one of the best company in transport company

Good

Driver refused to drop off our package directly and we had to meet with them instead.Once we got to there driver tried to give us all the garbage, I'm assuming from earlier deliveries claiming that it was a part of our delivery.Incredibly rude driver throughout the entire process, constantly complaining how we were inconveniencing them.

Great people. Aziz bains , KU , gurpreet. Honest people and top service.