Mike's Shoe Repair

Excellent job on a totally destroyed sneaker, I can't believe it! The heel was torn to shreds and I told the guy fixing them that I didn't care what it looked like but I wanted the fix to be super strong. I got leather inserts, stitched and glued, all for $20. I'm so happy because they don't make these any more and now I'm not scared that each wear will be my last. Couldn't be happier.

Local, specialty businesses almost always exceed my expectations, but this was one of the most negative service experiences I've had (and over such a minor issue). FIVE MONTHS to replace one suitcase wheel, deceptive communication, and they inappropriately charged me for covered warranty service (manufacturer later agreed with me in writing).Mike's is the only authorized Travel Pro repair shop in my area, unfortunately. One of four wheels on TravelPro Platinum Elite 25 broke after first use. TravelPro confirmed part was in stock and would ship 1-2 days to Mike's. Waited weeks

The damaged shoes I brought in were repaired and ready for pick up in less than two days. The price for repair was very reasonable, the service was great, and the quality of work is excellent. I'm impressed and I'm usually a pretty tough critic.

Avoid at all cost. I dropped off a suitcase for repair 2 weeks prior to needing it and confirmed that was enough time. I called them the day before I was supposed to pick it up and they hadn't even gotten the part yet. They said there was an order that was delayed from the company and if they had ordered mine they would have been charged an expedited fee, so they did the bother. So I was forced to go out and buy another suitcase because they didn't care about honoring their two week commitment. We are talking wheel replacement nothing too major. Their service is a joke, do not use them. It seems like all their good reviews came before Mike retired.

I loved my experience! They were professional and the shop itself charming. I went in soon after they opened, asking to replace the heels on a pair of shoes, assuming they would just change the treads/plastic tips. Instead, the pair came back that same day with fully new heels up to the sole of the shoe! He clearly knew what he was doing, as the shoes came back not only fixed but cleaned up, and at a reasonable price at that! Would highly recommend for service, efficiency, and quality.

Used to go to Lou's in Skokie, now they ship EVERYTHING out for super high prices. Mike's did great work on 3pr for reasonable price. Good shop; good find.

I've used Mike's for over 35 years. Great service, very fair prices. Luggage, work boots, womens heels they do ot all. Had a pair of deck shoes and they said buy a new pair, these aren't worth fixing. Honest and fabulous!

Friendly people and great customer service. I had a leather belt that was too long and they punched a new hole for me in 5 minutes and for free. I'll be back with more stuff in the future.

They only take cash and checks, and there's no ATM. While I understand that's the way they have operated for 40 years, it's 2023 and lots of people don't carry cash. My boots cost $65 to put soles on only and the new" plastic soles look chewed up around the edges. The man argued with me about their cash and check only policy when I said that it's not safe for them as a business to keep that much cash on hand. Will not be returning."

Excellent shoe repairs, very nice and friendly staff.I love this place.Reminds me of my dad and my childhood. My dad was a shoemaker and my brothers and I used to help him.Felipe hás worked in this place since he was a young boy, it has been 40 years.He is a very nice and kind person.