Sugar Marmalade 735 Wonderland Rd N #14, London, ON N6H 4L1

Sugar Marmalade





296 Reviews
$$$
  • Thursday12 PM–1 AM
  • Friday12 PM–1 AM
  • Saturday12 PM–1 AM
  • Sunday12 PM–1 AM
  • Monday12 PM–1 AM
  • Tuesday12 PM–1 AM
  • Wednesday12 PM–1 AM




Sugar Marmalade 735 Wonderland Rd N #14, London, ON N6H 4L1




About the Business

Sugar Marmalade – 糖记甜品 |

Contacts

Call Us
+15194716226
735 Wonderland Rd N #14, London, ON N6H 4L1

Hours

  • Thursday12 PM–1 AM
  • Friday12 PM–1 AM
  • Saturday12 PM–1 AM
  • Sunday12 PM–1 AM
  • Monday12 PM–1 AM
  • Tuesday12 PM–1 AM
  • Wednesday12 PM–1 AM

Features

  • Delivery
  • Wheelchair-accessible parking lot
  • Takeout
  • Dine-in




Recommended Reviews

Morla Phan
02.10.2023
Sugar Marmalade
Ordered the strawberry delight and fruit bowl. Considering the portion sizes, I think the prices are very reasonable - the fresh fruit in each dish are not sad or soggy. The variety of toppings is nice too, I think there's something for everyone here.We came at a pretty busy time but the food came out quick without compromising quality. Staff are nice and the interior has chill vibes - good for hanging out with friends! Check out their menu online and give the place a visit if you like sweet desserts.
Ivy Tran
02.10.2023
Sugar Marmalade
I used to frequent here but have since gone elsewhere and today decided to come back only to be extremely disappointed with the service.Menu has changed and workers are incompetent with using it. Small portions. Poor service. Not worth the time or money. Moreover the servers are extremely rude and not even aware how their ordering system works. It is a self ordering system through a QR code that is available on the side of the table, where all almost all items are now DIY and require you to choose many options through several steps. The instructions are poorly written with added charges that do not make sense on certain options.Upon ordering and placing the order with special instructions, the servers spent well over 40 minutes to prepare our three orders even though we were the only customers in the restaurant, and did not read any instructions on the custom DIY egg waffle order. When I inquired about the extra scoop for the charge, one of them came back to rudely say there are no mistakes and did not even know there was special instructions. I had to pull up my order on my phone to show them the order notes in my order history and they needed a whole team to decipher this order behind their computer, while the rest of our friends finished eating their order. The workers rudely dismissed the concerns and told me the DIY instructions don’t apply as there are surcharges for different flavours. They brought out a separate physical book/menu that indicates all this (even though this physical menu is not available to customers). I don’t understand why this was not made available for customers to order from, despite that they don’t even know how to use their own electronic ordering system.It was beyond disappointing and my friends and I were extremely unsatisfied with the poor customer service, the unjust charges that are not transparent, and the fact that they are not accountable and lack the knowledge to even use their own ordering system. Portions did not match the price and they also try their best not to serve you at the table, and make customers come up to the counter. Strongly would not recommend.
Eddietheegg
06.09.2023
Sugar Marmalade
Great Asian dessert place with various options to choose from. It was cash only before but now they do accept card payments. Not a big fan of their drinks and cheesecake tho.
Mai Dinh
01.09.2023
Sugar Marmalade
Paid 11.49 dollar for this deep fried mixed balls. Not even worth half of the price. The portion is too small and the food is chewy like eating rubber. Very disappointed and will not come back.
Furiosa
30.08.2023
Sugar Marmalade
The food is excellent and the service was great! We were worried about trying here because of the reviews but quickly were wrong. Normally me and my sister never finish dessert but we did here because everything is so light.Will definitely go again!
Cheryl Ng
17.08.2023
Sugar Marmalade
The salt and pepper chicken is the real deal here. Do not opt for the bland soup noodles though but if you do, make sure they separate the chicken from the soup if not they’d be soggy! The baked rice was average at best but the meat was very tender. Need to work on that one dimensional sauce.
Tracy N.
15.08.2023
Sugar Marmalade
I didn't know they had toast and that I would be about it- but here we areeeBuild your own bubble waffle is my go to with fresh fruit and toppings! We also ordered marshmallow toast and takoyaki! I also enjoy their different flavours of popcorn chicken . Nice and crispy! One of my favourite snacks spots if I'm craving something sweet or savoury!Their main dishes are okay- honestly I’d only recommend their sweets and appetizers.
Ghada Abdou
30.07.2023
Sugar Marmalade
I haven’t been to one since college bc the location in my hometown shutdown so I was excited when I saw it open. Great desserts. Staff were so polite and fast. Loved the vibe and atmosphere. And the food was amazing. Prices are super fair in my opinion!!
Faria Qureshi
20.07.2023
Sugar Marmalade
This place served us an undercooked waffle. We called them 5 times to come over and look at it. They gave us another one with the waffle perfectly cooked. I asked them why they would even serve us an undercooked waffle that looks like it’s been squashed. They kept ignoring us even after us calling multiple times and I had to go up to her and tell her. Even after there was no apology or recognition. I definitely would not recommend this place the service is awful. The waffle is nothing like it was pictured. We also waited 30 minutes for this waffle and when we tried to order and ask questions they just walked away while asking them. Go somewhere else.

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735 Wonderland Rd N #14, London, ON N6H 4L1
Sugar Marmalade