Concept Security & Alarm

Don provides great security service, great response when the alarm is alerted and installations/takedowns of equipment, no issues there.The only issue I have encountered so far is that I had prepaid Don for a full year of security service last year up to Aug/Sept 2022. We completely moved out back in June 30, 2022 and would think Don would reimburse the difference for the months that we didn’t use their services. I’ve tried communicating via text, email, and call. No response from Don since we’ve moved out and still no reimbursement.Lesson learned, service is good when you need it. But don’t prepay for the full year as you will likely not get the difference back if you are going to be like me and had to move out earlier.

Excellent and personal service! We've been using Concept Security for years with never any serious issues. I highly recommend Concept for securing your home or business.