CaptainCash

I have had nothing but fantastic service from this company ,only short term loan I recommend always go the extra mile to get u approved

I was discriminated against because of my employment type. I have worked steadily for over 4 years in my line of work with promotions and bonuses. I would not recommend this lender whatsoever to anyone due to disregard in the level of employment I have and how difficult it was to be hired in the first place. For this lender to refuse my loan is absolutely ridiculous. Skip this lender, there are many many more out there who don't tell you that someone else is a flunky call centre with no security checks is the reason you were rejected. Unbelievable.

Avoid at all costs , I tried them but after waiting for days on end I called/emailed cancel it , a day later they're calling my employer , friends about my loan which I declined . Why are you calling around after I cancelled it ? Scamming .

Terrible loan company. 1) online application was frustrating to upload documents and wouldn't allow pdf? Had to end up taking screen shots. 2) took forever to get a response. Applied last Friday and Tuesday morning finally got response. 3) was refused a loan due to being to close to my limit. No kidding, that's why I'm requesting a loan in the first place. Recommend 310 loan, or even money Mart at this point compared to this captain cash

Same old song and dance. Anyone who has been accepted obviously say good things and anyone refused would typically say something bad. But honestly I just want to share my personal experience. I applied for a loan a week ago and I was denied, fine I thought I just got back to work maybe I didn't match the criteria. But January 7th i receive an email from captain cash stating in the subject, You're Now Eligible for up to $750.00". I thought wow maybe they read my responding email expressing my opinions about the integrity of the company

Applied for a loan on Nov 13 at 11 am. It is now Nov 15 8:30 pm and am still waiting to hear from them on being approved or denied. You guys are quick to take the info of customers but that's about it. Website says open 7 days to better assist people yet ill have been waiting 3 days now JUST TO FIND OUT IT I'M APPROVED OR NOT

They want to think that sorry covers my NSF fees though they messed up . Ya sorry dosnt put my FMEP in my kids hands or cover my 3 NSF fees when they told me it would be in my account yesterday night. No will pay you back for the fees nothing just sorry. This will be the last time I use them

Biggest joke ever. Did the song and dance for many days, finally got the letter of employment they asked for and they STILL needed to call. First loan agency I've attempted to loan from that is this insistent about talking to your employer over the phone despite them not realizing that it might be your employer's policy to never share that you're employed with them unless under court order or subpoena. If you want to wait days without a decision and while they harass your employer and god knows who else you gave them references for, then by all means use CaptainCash. There's at least 10 other loan brokers that offer identical services but actually approve you within the same day and CAN help you out of a quick jam. CaptainCash? More like CaptainTrash.

Dig into the 'positive' reviews below mine. It's pretty easy to tell they are leaving their own fake reviews. You all happened to apply for a loan with the Quebec branch at the company at the same time you applied for a loan at captain cash? And you all left identical reviews for both places raving about how great they are? If you're giving people horrible service and lying to them about what you're advertising, the solution would be to fix your business practises not lie more to cover it up.Although this company can be useful when you have absolutely nowhere else to go, the false and misleading information that they give you right from the start needs to be changed. Stating things like '1 Hour Approval' , 'Same day deposits' and that they won't directly contact your employer are all outright lies. It is illegal to provide false and misleading advertising and it has a negative impact on the very people who rely on them for help. The Competition Act was created in Canada to stop these kinds of things from happening, but unfortunately they target low income people who can't afford their bills, let alone a lawyer to hold a company like this accountable. Quit lying to your potential customers...

Absolute horrible company. Interests rates are 50% and claimed as administrative fees. The customer service is absolutely rude (especially Mike). I Been charged multiple times with surprise payments after contract was completed. Have requested for multiple times to have payments dates given to me but have not replied so I don’t know when it will go through, then be charged NSF fees. I highly don’t recommend to use this financial institution ever. Pure scam. Absolutely never againUpdate: Feb 9 2023They are still charging my account. I found out that I have a supposed $26.00 left to pay with a “penalty charge” of $310.00. I sent a e-transfer and they tried to charge again for the same amount on my bank account. They are probably going to try and charge me another “penalty” charge of 45.00 when I already sent them the payment.