Shoppers Drug Mart

Iv been a customer at this location for the last 20 years. I'm here at least 3 times a week. Today I had to deal with the most disgusting disrespectful person working at post office. The lady I normally helps me wasn't there today and i had to deal with the east indian lady today. She was awful to every person waiting in line.

They accused me of stealing although I didn't. 3 of the employees followed me to the parking lot harassing me. They were laughing at me through the window and flipping me off. I asked them repeatedly if they wanted to search me or my bag. They just kept telling me that I hid them somewhere. Disgusting

This is my local pharmacy but I will now be making the further drive to go somewhere else. There is often no one around, and the pharmacy is a long wait due to understaffing, none of which turned me off until what I experienced today.I had one thing. A tube of sunscreen with a 4$ off sticker, which must be processed by a human being. I rang it in at the self checkout and pressed the 'call for help button'. I waited and waited, I even called out for help myself, no one in sight. So I make my way to the cosmetics counter with my item where I wait for the attendant to finish her phone conversation with her husband about which almond milk he should buy at the store. I stand their patiently. I ask if she can ring me up in which she replies yes, but then asks me to go back to the front twice. I explain that there has been no one at the front. In the time this conversation had occurred, one item could have been scanned and my card could have been tapped. But no, she then puts my item down and says she has to go help someone else. I go back to the front, stand at the check outs and literally have to call out 'hello, does anyone work here?' while people continue to self check out. After a few minutes a cashier comes out of the office and rings me up.I hope that eventually, management will look at the reputation of this store and begin to implement changes. For anyone needing prescriptions I recommend going one major road over to either James or Upper Wentworth, the extra few minutes in the car will be worth it.

I've bought expensive cologne here and men's expensive moisturizer both products had no vacuum packed plastic seals boxes were beat up and kept me feeling like I bought my products from a garage sale I'm very disappointed and angry with thus purchase from Shopper's, I called to tell then I was dissatisfied they said to come back and we'll look at it and see what issue is. Now has I bought from Saphoria I would be treated like a neighborhood criminal.

I've been going to this location for over 20 years never had any problem what so ever but today at the post office I had the worst costumer service ever the girl was extremely rude and had a terrible attitude she was so bad that I consider calling canada post to complain. If you don't like your job don't do it

Would give zero stars if I could. I booked a covid vaccine for NY child 3 weeks in advance. I called the pharmacy when I booked it to ensure they had the vaccine. They told me to call back closer to appointment because their stock could expire before then. I called the morning of the appointment and was told they were sure if their stock expired but would call me back to let me know. Two hours later I called them back asking of they checked the expiration date yet. The pharmacist said they were good and I could come in at 1pm to get my child the vaccine. I got there at 1pm and they gave me forms to fill out. After filling out all the gorms and waiting for 30 mins with my bored child the pharmacist comes to the counter and informs me they don't have the pediatric vaccine at all. U asked why they would say they did if they had no stock. The pharmacist replied we were hoping to get a shipment in today." Then I asked

As per others, I find this shoppers extremely poor service when picking up prescription, example today took 15 minutes to pick prescription, 3 people in front of me, over 4 people behind the counter, but did anyone help the person serving people no. And to buy other things, the cash only cashier. This is store has gone down hill since the new owner took over.Now lets talk about their person who replies to these reviews from Shopper, aside from replying indicating that you have read, what is shoppers doing about it to rectify all these complaints?As usual nothing!!!

How shall I not compare thee to a disaster? The store is low in stock, has high prices, and expects you to use self-check out only. Loading up a Presto card? Good luck finding a cashier. Stephanie does a great job. Went to get a vaccine yesterday. Was told it hadn't been 21 days even though it had. Was told to count to make sure I had my dates right. Was shown they had a vaccine. Was told to come back on thr 17th of March (today) to make sure it was 21 days. Went again today like I was told. Got there a bit early and was made to wait ~45 mins to be told they didn't even care the primary two doses anymore and that I should check around and do my research to find a location that has primary doses. I did when I booked the appointment. I was supposed to be the last vaccine appointment of yesterday and the first of today. Did the vaccine evaporate or expire in the mean time? That brings up the question, of why give expiring vaccines. I'm glad I found a different location. I also don'tenjoy being lied to, talked down to, or treated like a child. I will no longer be using this location for any purposes. Absolutely disappointing location, whether it is the pharmacy or the store. Based on other reviews, I see I'm not the only one who has had problems at this location. 0/5 stars!!!

If I could give 0 stars I would.I worked at this particular location for almost a month before I quit.This Shoppers Drug Mart is the only Shopper's in all of Hamilton mountain, that I've been too that FORCES you to go to self checkout. They are very rude about it. They gave the employees ZERO choice and were adamant on forcing people to the self checkout because they ...don't care if you don't want to. Give them no choice." Said by the managers.They want their quota to be the best in Hamilton for self checkout. That's from their mouthsYou are hearing this from a former employee on cash and in beauty... which FYI that is a nightmare... they need to get a new manager in that position at that location. I got in trouble for selling perfume. Because I let a customer smell it.Self checkouts are a joke. They take longer. This location has no idea what they are doing. The cashier CAN takeCash

Great location. Been coming here for years with zero issues. People leaving negative reviews for being made to use the self checkout need to book themselves into the retirement home. It's really not complicated.