Denman Bike Shop

There's better service in the area. I don'tthink this company appreciates loyalty.I think they just treat people like garbage.Its definitely not a place I'm going back toor recommending.

I bought a Kona from these guys and I absolutely love it. They had my size in stock and everything. I've been riding it around Vancouver, killin it. Would recommend checking them out.

I want to say good things about this bike shop because I like to support small businesses, however, my experience with this shop was not positive. I took my bike in to have the breaks adjusted. The technician told me I had to do a full tune up. After asking a number of questions I agreed. During the tune up they called and said I required a repair to my rear tire... I agreed and blindly followed the advice provided.I pick up my bike, ride it approx 2-3 times and it's making a new wierd sound so I take it back in and was told I need another urgent repair to my back tire. I was in a pinch and needed by bike so I agreed. I picked up my bike later that day and the technician explained the repair done and told me he also adjusted the brakes as they were not properly adjusted. He charged be 50% of the cost as he said it was an issue missed the last time.I ride my bike for 3 more weeks and have another issue with the rear tire. I take it back in and they tell me now after they suggested two repairs to that tire over the last 5 weeks that I need to fully replace the tire. I explain that I have had this fixed twice already here. The technician continues to tell me how it's not their fault and how they can't predict the future.I relied on advice provided which appears to be advice given to get me into the shop multiple times on continuing repairs. Be aware of the advice provided by the technicians, do your research and do not rely on receiving honest advice from this place. The cost I have now spent on repairs here could have purchased me a brand new bike.

Avoid at all costs.I took my bike in for a tune up and they convinced me to replace my brake/shifting cables, among other things. Which they completely botched. I spent over 550$ and my bike is now worse off than before.Within two days my front deraileur had failed completely, while I was on a bikepacking trip on the sunshine coast. I took it into a bike shop up there and they told me that it looked like whoever installed my new cables had also severely damaged them in the installation process.This is a bike shop who employs people who are apparently ok with producing shoddy work.I am now in the process of getting my cables replaced again elsewhere. I don't want my bike anywhere near these people.Again, avoid at all costs. This is not a good shop.

Ordered my Electra bike and it came one month early! So delighted!! The accessories were also available and were mounted quickly. Thank you Julie @ Denman bikes! Love my Loft7D!

Best experience I’ve ever had in a bike shop! Bike shops in Vancouver can be very pretentious and unwelcoming, but the people working in the shop when I bought my bike today were the opposite. They were extremely knowledgeable, kind and patient while I decided which frame size I wanted and made adjustments to make sure it was the perfect fit! Thank you Justin and Lincoln! I will absolutely be coming back :)

Great experience. Brought my bike in for an opinion of a nagging issue. Technician stopped what he was doing, diagnosed the problem, and fixed it on the spot, didn’t even charge me for the (minor) part. In and out in 2 minutes. Much appreciated

Thanks Denman Bike Shop! A+ experience with getting my new Kona touring bike from you all and several accessories that were added on. The bike came in 2 months earlier than expected which was an added bonus. Everyone who helped was extremely friendly and it felt like I was with some good friends. Thanks again for the great experience of ordering the bike and picking it up with zero issues. You’ve got a return customer in me.