Happy Earth Cleaning Cooperative

We’ve been using happy earth cleaning for a few months now and we are very impressed with the service and the quality and dedication of each cleaning. The crews are personable and flexible, especially with our dog being home. The team prides themselves on their work and is always requesting feedback and sending emails with updates on each job. Thank you!

We were absolutely thrilled with our first cleaning job! Taylor and her cleaning partner took so much stress off of our shoulders by cleaning so thoroughly. We have a 17 month old and feel overwhelmed with the amount of cleaning there is to do on a daily basis. Having Happy Earth Cleaning come once a month to give our house some extra love takes so much of the burden away. My spouse and I take home about $70,000 in pay a year, and we found this service to fit our budget.

I had such a lovely experience with happy earth! It was my first time hiring a cleaning service and I definitely want to use them again. They worked with me on making sure I got the services I wanted while being budget conscious. My house was spotless when they were finished and every employee I had interactions was delightful!

I have been very happy with Happy Earth Cleaning. I've been using them for over a year and they always do a good job. They are always on time and I appreciate that they use two people when cleaning. They may not be the cheapest option in cleaning services but they do take care of their employees and are a Cooperative which I appreciate and makes me willing to pay more. I also like to participate in their food drives. I know they employ a lot of artists and I would love if they would share where I could buy their work. Thanks Happy Earth for keeping my home clean! You are awesome!

This is the first bad review I have written EVER.The first step to scheduling a cleaning service with them was to have someone come out, look at your space, so they can give you a proper estimate. This part of my experience went well.I proceeded after we got an estimate and breakdown of the services we wanted.We own a duplex and one of our tenants moved out, so we wanted a good deep clean for the next tenant. We scheduled our service for a Friday morning, with our new tenant moving in that afternoon.The first bad sign was I left instructions for the cleaners to call when they arrived at our property so I can let them into the unit. The two cleaners didn’t call, and I saw them roaming around the side of the house. I went out and showed them where they needed to be.I left them to it, ran some errands and went to the gym.When I got back they had left. What they had left was completely and utterly astonishing to me.The floors: they were poorly swept, there will still a fair amount of granules that needed vacuuming. They didn’t mop. There were a couple small piles of cat vomit that was left.Kitchen: This was a nightmare. The fridge was wiped down quickly, it was not done thoroughly. They skipped the freezer all together. See photos. The sink needed to be scrubbed. Exterior cupboards needed to be cleaned. It was a disaster.Bathroom: The shower was lightly wiped down. Not scrubbed or anything.Ledges: The stairwell ledges were not cleaned at all, layered thick with dust.After inspecting this, I had about 30 minutes to clean the place before my new tenant was set to move in. Unfortunately 30 minutes was not enough time. So myself and my mother-in-law who was in town visiting cleaned for 2 hours while the new tenant moved in. This was so unprofessional and so embarrassing.We scrubbed the shower, we took apart the fridge and cleaned it the way it was supposed to be cleaned, vacuumed, mopped, dusted, the whole 9 yards. My poor mother-in-law who has respiratory issues, and is all around fragile having just beat breast cancer ended up getting really sick after this.I’m not usually a complainer about goods or services, but for the first time ever I felt like this was unacceptable. So that afternoon I made the very uncomfortable call to them to voice what had happened.The guy explained to me that we got what we paid for as they underestimated the job, and offered to take of $30 dollars of a $220 dollar bill. WOW. I thought that was kind of a slap in the face, but I didn’t argue because it’s not in my nature to do this. He admitted they made a mistake, and made me pay for their poor work. What made me even more frustrated is that when I called, he didn’t need to look up my file, he was expecting my call and knew who I was from just my first name.Here’s what a good business should have done. When the cleaners arrived and realized that the time estimated wasn’t enough to get the job done they should have called their managers immediately. The managers should have then called me and explained the situation and offered a solution to the problem. It may not have been ideal but communication is better than complete silence. Instead they did a piss poor job and hoped that it would slide under the radar. Another thing a good business does, as my husband and I own a business, is when you make a mistake you eat the cost. We should not have had to pay a dime for that service. If they took full accountability and waived the cost, this review would not be sitting here.I urge anyone who reads this to not take their chances.

They seemed promising, but it was a real letdown. Due to an over abundance of caution about Covid-19, the consultation was done virtually on Zoom; they didn’t seem to get a good idea of what the job was. I wanted told them to prioritize mopping the floors and general dusting and countertop cleaning. They completely neglected that, opting to focus on scrubbing out the tub and kitchen sink which weren’t particularly dirty (I’d specifically told them to not worry about the tub). They did a good job of cleaning out the fridge freezer interiors, which was requested extra work and was an expected extra charge. All in all I’m out $500+ and mop shopping.

Happy Earth has done a great job for me. The 2 crews that have cleaned my house have both done a great job, and are very professional. They're also flexible when I need additional things done, and have let me know when they finish early so I can let them know if there's anything else I want them to do in their leftover time instead of just leaving. And obviously, the chemical-free approach is greatly appreciated - I haven't noticed any difference in quality from happy Earth's products vs cleaners that use chemicals.

We just starting having Happy Earth's staff clean our new home and I'm so impressed! It was spotless and beautiful and the staff are very kind and professional. I look forward to working with them on a regular basis.

I have so many positive things to say about this company. They do a thorough job and are respectful in my home. They are very good at keeping up the communication between the employees and between the company and customer. My house looks SO good after a cleaning. They are respectful and kind to my pets. They treat their employees well and me, the customer well.

We hired Happy Earth to do a move-out cleaning at our condo, and they did a fantastic job. The staff were easy to work with throughout the process, and I will use them again if we need professional cleaning.