Shoppers Drug Mart

Because it's at a busy intersection, it gets quite busy around and inside the plaza that it's in.Otherwise it's a good store featuring a post office, pharmacy, electronics department (where prices are rather high), and some food, drinks, and snacks.Often times however, you might find that food items, especially PC brand will be out of stock.

We would like to thank Pharmacists Visor and Faisal for the exemplary service for my wife and I. During a very difficult time for us they stepped up and provided professional advice and service that went the extra mile.Thank you so much gentlemen!

Online it states pharmacists can do rapid strep throat tests. Went in and was told they could not because there was no lab. Since when do you need a lab for a rapid test? This used to be a great pharmacy but it has completely gone trash. Will be moving prescriptions to a smaller pharmacy for better pricing and actual helpful service

I highly recommend this Shoppers Drug Mart location for the pharmacy, the store (cosmetics/other departments) and Canada Post depot. Staff is friendly, knowledgeable, and efficient in all departments. I have had great service at the Pharmacy with prescription transfer from Waterloo Region to London, ON. Pharmacy has provided shots - flu and COVID, as well as assistance with one of the 13 conditions Pharmacists may now handle (versus Family Physician). I have had rain check assistance when stock was depleted for Saturday/Sunday sale items. Cameron who works in Canada Post depot was absolutely delightful assisting me with a complex mail forwarding request involving two recent moves. Cameron went over and above to provide exceptional customer service. This Shoppers Drug Mart is an excellent shopping choice and I highly recommend you visit this location.

The ladies taking my prescription were really warm and friendly and special thank you to Mr. Kim in the Pharmacy who took his time explaining how to take the prescription - very detailed and thorough. Will be a returning customer with the excellent service.

One female staff at the pharmacy is not competent at all. She doesn't check if prescription is insured or not and she is too lazy to check the basics. My family doctor sent a prescription, which is of course insured. But she argued that it was not covered and we had to pay the entire fee. I went back and asked another staff. The other staff quickly figured out and our prescription was 100% covered. Wonder why such a person works there! She was also very arrogant. Hiring manager, please train the staff!!!! I am changing my prescription pick-up location, not to be ripped off. Very annoying. I've never had such an issue with pharmacy in other places ever! I wasted my time and energy by visiting there again to get a refund. what a useless service.

I don’t like coming to this shoppers much just because the asian lady who works there at the cosmetics is very rude and acts like she owns the place.I also don’t like the fact she follows me through out the makeup section when am trying to shop!

I have been using this Shoppers Pharmacy for many years and even though I moved I still drive out of my way as they have taken such good care of me and my family Kim is always so friendly and helpful and the pharmacists always take time to answer questions I am grateful for the great care and customer service

I liked the beurer vibrating massage ball. It gets into the sore part of my muscles but is gentle enough to use for several minutes to get the relief and movement I need. The two settings are useful for getting more or less massage. Easy to use and helpful.

Worst experience, terrible service at the pharmacy. I just came back from picking up a prescription around 3:34 today with my son and had the worst experience. The older lady (I believe her name was Kim) was at the pick up station and the service was terrible. Very rude, no hello. I was waiting behind another customer that was being helped out by Kim, and she was very nice to her, but when I approached the desk there was no hello, and her tone towards me was very rude. I am extremely upset after this, and almost believe this could have been racially motivated. Her attitude was so obvious that my young son standing beside me asked me why the lady was so mad. I was being scolded by the woman like a young child.