SaskTel Store

Good products. Poorest service in industry. Making people stand in line 1 hour to return modem when they upgraded to more expensive model. They need more staff. Not everyone can wait for 1 hour while they visit with other customers. Also $50 Activation fee for new cell phones is a joke. At competitors they wave this fee as standard.

I call in to make my payments every month from my credit card.its been a good experience until today.i had a lady freak me out to say payment was not going through,and when it finally went through,she was halting on my confirmation numbers,then she would omit numbers,then add a different number,saying maybe I didn't hear her when I had her on speaker the whole time! I kept asking for the number over again about 5times!im going to be checking my visa just to be safe.I wonder where the better operators went??

The service was great

Internet router was taken by a service tech because he felt like it completely disabling my security system(cause you think it would have a separate line for that) and making my smart home a regular home and the worst of all completely causing my work computer useless. I've been with sasktel for over 10 years and you think they would help but nope they said the earliest time a qualified tech would come and fix the issue that was caused by sasktel. Was two weeks away. And come on pick up the phones. Your a phone company you think it would have a shorter time then 3 hours.

My dad recently passed away and I had to go in to deal with his accounts. I can’t say enough about how much I appreciate how they treated me. They were so kind, and helped me deal with everything with no issues. I have had troubles with every other company so far. Gloria was fantastic with everything and everyone else showed great compassion for my loss. Thank you all for the kindness and the help.

Good place, customer service is great and they are very helpful, competitors take note!

Went there yesterday for an inquiry regarding phone upgrade. The store gate was already half closed and I think the staff are just waiting for store close business hour. We went inside and tell our purpose going there. It's already 550 pm and they are about to close the store for operation. And they said they cannot do upgrade because it's already 10 minutes before they close the store. We told are question to the lady and we get answers. Somehow the lady from the front seems accommodating. She smiles and show her eagerness to answers our inquiry although they are two staff there looking at us which I don't know maybe because it's time for them to close the store. After our question, she stood up and walk toward his co staff. Not asking if we still need help. So we we went out from the store got some answers but not totally satisfied.