Wear 'M' Out Inc

So refreshing to find a place that is family-friendly and not bullied by politics, but has freedom to be able to just let kids be kids, and let adults breathe LOL. Love this place, will continue to support it, and recommend it to everyone in Lethbridge and surrounding areas! Every city needs something like this! Especially with the winters we have in AB!

This the only Indoor Playground in Lethbridge so we take our daughter there a lot. The prices are reasonable and we normally always buy something while we are there. It's a really great place for birthday parties as well!

It was a great place for the kids and Plenty of games to dispurse their young energy.The noise level was very loud. Not recommended for people who gets headache fast.The food was passable for the youngsters.The staff was really nice.

We had an absolutely horrible experience at this facility, and with management after the fact. I wrote on the Lethbridge moms group seeking a stress free birthday option to book for our daughters fourth birthday, the manager/owner wrote on my post suggesting this facility. I immediately booked through the website submission, and once accepted with a date and time available we sent an $80 deposit to book our party. I even confirmed my numbers/ratios were ok the date prior, and when I arrived a few minutes early to set up the young kids left to run this facility did not have my booking, told me I had no reservation, did not ask for any proof of booking or reservations, and when I let them know I had emails and the accepted deposit as proof they did not care in fact one of the staff members told me “I don’t know what to tell you, you don’t have a reservation I have no paper work, my manager is on holidays and I don’t have a resolution for you, you won’t be having a party here” I was absolutely appalled, and in complete panic as I had 20 guests about to show up, this was suppose to be stress free and I was left crying in the entrance while my guest arrived, being told to basically leave to the point one of my guests stepped in. When I demanded a manager they told me they didn’t have one, after eventually saying they needed to find a solution as they accepted my money and the booking was set they sent an older lady over, who after 20 minutes into my booking was the only person that showed me any type of empathy, she went to the office immediately found my deposit and date and time sitting out on the desk that was missed. She was the only person that offered any apology, in fact none of the staff could even look at me the entire time afterwards. They immediately all of a sudden were able to accommodate our party, after telling me there was absolutely no resolution or rooms available and having me cry this entire time, it wasn’t until they saw this deposit that they stopped treating me as if I was lying and came up with an empty rental room magically. This experience was absolutely mortifying, I refused to pay the full amount afterwards but then they refused to allow us in the room, so my husband paid and said we’d speak with the manager afterwards in order to save our daughters birthday. Our experience with the manager was just as poor, we requested a refund and she would only offer us a gift card and food to come back, when my husband respectfully declined and let her know I was not comfortable returning for good reasoning, and that we would like at least our $80 deposit of the large amount we paid she then did not respond back, we had to email AGAIN requesting this deposit which she then came back saying she would only send $50 as she went back on the cameras and felt it could of been handled better on both sides, and that we didn’t leave right on time. I was SHOCKED, $30 was worth fighting with a customer over after such a horrifying experience! Honestly we should of asked for more then just the deposit I felt that was very generous after what we experienced. As a business owner I would be profusely apologizing immediately and offering full reimbursement in a timely manner for such an experience, we gave her a week after the fact to reach out to apologize for the experience before even requesting a reimbursement as we heard nothing from her even though her entire staff team was trying to reach her as I was not going to take no for an answer when they had my money. It is absolutely unacceptable that kids are left in charge of such a large establishment, hosting so many birthdays and families at one time especially when they are willing to treat people like this. I would not recommend this establishment.

We take our kids here quite often - they always have a great time meeting and playing with other kids. Be there is usually plenty of seating for the adults. Even when really busy, the bathrooms and kitchen are clean. I had pizza there for the first time today and I think they should offer pickup as it’s better than most pizza joints.

I took my niece for the nerf war. Had no idea that was even a thing. Just bring a nerf gun, they supply the bullets. It was super fun and pretty well attended for not being able to find anything about it online.It was super fun, my niece had an absolute blast! It was all ages, but I highly suggest stretching if you are going to participate lol! Cant comment on concetion as we only stopped briefly for a soda break, but I think there were a decent amount of options.

Fun place for the kids to burn off energy. Been to a lot of indoor playgrounds and the structure here is pretty dirty. Could use a really good cleaning and more consistent maintenance.Really enjoyed the family bathroom with change tables and chair.

I've gone once and I don't think I'll ever go back. There were a bunch of 7-8 year olds in the toddler section hoarding the toys in one area so no one could get them. There were multiple children that pushed my friends kids over while being there. Paid $11 for my kid to basically be bullied by other children. Not worth it in my opinion.

Awesome staff and fantastic owners! My kids and nephew love the place, especially birthday parties there! Great selection of food, treats and drinks as well. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️