Waterco
53 Reviews
- Thursday8:30 AM–4:30 PM
- Friday8:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–4:30 PM
- Tuesday8:30 AM–4:30 PM
- Wednesday8:30 AM–4:30 PM
About the Business
About Waterco Canada - Waterco |
Contacts
Website
Call Us
+14507481421
208-1380 Rue Newton, Boucherville, QC J4B 5H2
Hours
- Thursday8:30 AM–4:30 PM
- Friday8:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–4:30 PM
- Tuesday8:30 AM–4:30 PM
- Wednesday8:30 AM–4:30 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Donna Dilio-Marchetti
19.10.2023
Waterco
Have been calling and emailing go over a week and never had any follow up. Buy another makeUPDATING SAME DAY. We were dealing with a 3rd party. Waterco contacted us directly and was able to give me the part and had it delivered. Gabrielle Brunet, Directrice d’operations was beyond excellent and I would recommend this mark anytime. This, people, is what customer service is all about. Merci Gabrielle.
Jean-rené Chaput
03.10.2023
Waterco
Poor very poor quality
pierre labonte
18.09.2023
Waterco
My pool filter of less than 5 years was defective, I contacted waterco, they told me it was do to freezing (it didn't freeze) the service was good but in the end they didn't stand by their product and their warranty, I had to buy a new one you can bet I didn't buy a waterco.Also, their water heaters are junk, they replaced it once but it still freezes at night can only run it in the daytime, stay away.
Herb Zee
18.09.2023
Waterco
It will be 4 years in mid August since installion of my heater. It stopped working 2 weeks ago and I'm still waiting for a service technician to come look at it. Not a very good reliable product. Not recommended and wouldn't purchase another one. No warranty!!! They don't stand behind their product.
George Bajea
14.09.2023
Waterco
Pool heater broke. It was 8 months old!!! I have the original bill but waterco does not offer warranty if you are not original owner even if you have the bill, even if its 8 months old. I got an HVAC guy to fix it. He told me basically this company sells pool heaters that are poor quality. No wonder!!! 8 months old heater needs servicing and no warranty??? What a joke!!!
Piero Marchetti
28.08.2023
Waterco
after a delay from a 3rd party supplier found excellent service from Waterco directly. great customer service .
12gacho
02.08.2023
Waterco
I was able to reach Waterco via email, spoke to a rep who agreed to send a replacement part and instructions on how to replace the broken part. Very pleasant and accommodating on the phone.
Howard Ward
23.07.2023
Waterco
Jessica was great!! Super fast response.Unfortunately the part I need is no longer available.
Simon Benoit
21.07.2023
Waterco
Technician had to come within a month to change parts.Broke again after 1 year, 4 technician came, changed multiple parts, still doesn't work. Vendor replaced for another make.DON'T BUY!
Sebastien Savard
19.07.2023
Waterco
Pool Heater broke after less than 1 year of use. Waterco dont use local repair shop, they send me a guys who lives a 6 hours from my locality. He come and see the problem. He dont have the repair part, I have to wait 1 month before he could come back to make the repair.
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208-1380 Rue Newton, Boucherville, QC J4B 5H2
Waterco