Bike Share Toronto

Bikes are okay, but are actually affordable if you get a day pass (only 7$)

I purchased a 24 hour pass for 3 bikes and was given a code at the time of purchase which expires in 5 minutes after purchase (as stated on the ticket I was given). Thinking that this pass was for 24 hours, we took the bikes for ~1.5 hours and returned them. The next day I was charged additional time for going over 30 minutes (twice for 3 bikes).... so what is the purpose of getting a 24 hour pass if the code you are given expires 5 minutes after purchase and you are only given 30 minutes of usage??Even if this is somehow a reasonable way to handle the 24 hour pass option, the docking stations need much better explanation on how the different passes work. As I see many other reviews that are saying the same thing, this is not an isolated incident at a specific station. I would not have spent that much money on an uncomfortable bike when I could have gone to one of the many legit bike rental shops for cheaper.

I've been an annual subscriber since (almost) day one. Very convenient service with convenient locations. 1-way rides are something I can't do with my own bike and rarely do I have to take a cab/uber. Great value for money.

Worst experiencePaid for 24 hours rental then charged an extra 55$ for not docking the bike so others could use the bike? Then what’s the point of paying for 24 hours. Rip off and scam.

Worst experience ever!!!!!! I think they either want to rip people off or don't want anyone to use their service. Got charged $50 for a day's ride, which was supposed to be $7 for a supposedly day pass"! Now they ask you to pay $7 for a day pass but you have to dock the bike every 30 minutes and change to another one to avoid the overcharge. How is it a day pass?! Who is going to plan the ride aound where to dock and change the bike? Ridiculous policy and worst experience!"

Toronto's bike share system is amazing. I love it and it makes life in downtown very convenient. They have some very reasonable rules and they go out of their way to ensure that it's easy for people to know, remember and follow these rules.I see a lot of 1 star reviews from individuals who obviously feel extremely entitled. I assure you that they're all ignorant reviews. I've been using bike share for a long time now and I've always been given all the rules up front. There's a docking station every 15-20min so you don't go over the 30min mark. What's more there have been times when I exceeded the 30min mark by upto 4-5min due to traffic or something else and I've never been charged for it. This shows that the company is understanding of the fact that you may be delayed a little due to unforeseen circumstances.Yes there are bikes that don't work, are broken etc. But there are a lot more that are freshly serviced and cleaned. I can't comment about customer service, but I've never had any reason to call them.Overall, I don't think they're overpriced, I think they're super convenient and user friendly. They're not in the business of hospitality. So I don't expect them to do all the thinking and due diligence for me.Be realistic and you'll see how amazing this service is. :)

Worst bike share ever!!! I give them 1 star, because there is nothing below 0 star. Very expensive, paid nearly 90$ for 7h bike rental (2 bikes). Don't use this service.

Big scam - you pay $7 for a day pass"

Can I give 0 stars?Avoid this rental company at all costs.Overpriced and prices are not clearly communicated.Complaints were ignored.Very disappointing experience.

BIG SCAMMM!! Will never use again in my life. Their system is designed to steal people’s money. I talked to customer service and they were very rude and hung up on my face.