Paull Travel Ltd

My husband and I recently returned from a honeymoon in Greece and Italy that was planned entirely by Lesley at Paull Travel. Coming from a wedding, it was wonderful to have everything taken care of for when we arrived. The locations Lesley chose were central and made travel destinations easily walkable, and the tours she recommended were exactly what we hoped they would be. She made a potentially complex trip smooth, easy to follow and stress free.

My wife and I booked our South Africa safari honeymoon with Deanna at Paull Travel. She was very helpful in obtaining and explaining all of our options for packages and flights. However, the true value of having a professional on your side really comes out when something goes wrong. We missed the first leg of our flight to South Africa due to a massive Westjet tech outage. While everybody else at the airport around us was panicking and waiting for hours on hold with the airline, I put in a call to Paull Travel's after hours line. The agent who helped us quickly activated multiple members of the Paull Travel team, who spent multiple hours on a Sunday to work through all the options and rebook the whole outgoing part of the trip to get us to South Africa as quickly as possible. This team absolutely saved our honeymoon. I'm very comfortable booking travel online, and I had never used a travel agency before, but from now on I'll never book a big overseas trip without a travel agent. Deanna and the Paull Travel team will be top of my list.

Absolutely superb. Our agent (Rhonda) had great suggestions and was so friendly and helpful. She dealt with things I would have never even thought about and made planning so much better. 10/10 recommend.

Paull Travel goes above and beyond to help you in your travel plans! They have helped us a few times and one of the last adventures included our whole family travelling together internationally in 2019! I would highly recommend them. They are thorough and supportive!

Let me start by saying, What an amazing group of Ladies! Trips are bookEd for all sorts of things; business, holidays or unfortunately tragedy. I have used Paul travel before and was more than happy with the package they had done up for us. In this case one of our staff's mother passed away in Italy, during covid. Our staff member was devastated ,Thinking there was no way to travel to Italy because of the covid restrictions as well as time time frame he had to be there. I immediately called Paul Travel knowing they would be able to at least give him some information. To my surprise they said they could find a way to get him there. I directed him to the ladies. They got him safely to Italy , on time for his mothers funeral, and back home. WOW! All with covid restrictions. Can't say enough about Paul Travel. I don't travel much but will always make use of them! Thanks for being so Awesome!

Paull Travel is astounding! Lesley and her team are so customer centric. I have had many times during business travel where flights are cancelled, and with their On-call number they provide they are able to advise flights what to do and calm the panic waters and angst when travelling.

We used Paull Travel to help us for a family trip, and it was the best money we ever spent! The whole team is wonderful to work with and really took our budget into consideration. they were able to get some great prices and listened to what we wanted from our holiday. You would be crazy to try and do it yourself!

Friendly staff and excellent customer service! During these uncertain times, where schedules are ever changing, Paull Travel is incredibly helpful and fast every time I phone them with last minute flight change requests. Rhonda is so patient, pleasant and professional. She takes the stress out of booking travel. I highly recommend!

We were so VERY impressed with the service and attention received for our cruise... Lesley and her team were so quick to respond and gave us so much attention down to every detail. They also helped us with many questions and took it upon themselves to represent us for the best deal and service! They have all gone above and beyond to make our trip secure and amazing! We HIGHLY recommended!