Wach Window & Door Ltd

I highly recommend WACH WINDOW & DOOR when looking to replace your windows for your home. Russ was very professional and had many great suggestions about different styles and designs we could go with. Excellent customer service!! Russ was very prompt with his quote and when we decided to go with Russ, he helped us with the Hydro Loan Paperwork. Russ called a few weeks later and said the windows were ready and we booked an install date with him. Install went very smooth and clean up was great. We will be using Russ and WACH WINDOW & DOOR again when we finish doing the rest of our windows in our older home. Highly recommend to anyone looking to replace their windows!!

We recently had five windows installed by Russ and his crew and we would happily recommend Wach Window & Door. We got a quick and accurate estimate, great service on the day of installation, and Russ was very helpful and responsive afterwards as I tried to get the info needed to apply for the Efficiency MB rebate. They clearly care about customer service even after the job is done.

Amazing and quick service. Highly recommend if you need new windows and doors. Polite, and presentable gentlemen. Went above and beyond and answered all our questions in a polite manner.

We have used Wach Windows a number of times for several different homes. We wanted to use more of a local company and are so glad we did. Russ was very polite, professional and delivered on all aspects of the jobs including timeline, price and a high quality product. His team was fabulous and there was no mess left after the jobs. Russ even helped me out with an adjustment on another door in my home. I wouldn’t even consider using another company ever again for future needs. You can’t go wrong with Wach Windows.

Russ is amazing to deal with. Wonderful high quality windows! Exceptional millwork around the windows! This is a small business that takes pride in what they do! You would never get the same amazing experience from a large business. They replaced 9 out of my 10 windows. Once I save up enough to get the big bay window done, my first call is to Russ!The quotes were very similar from a couple big business I reached out to. I’m so happy I went local and with Wach Windows.There aren’t enough stars in the sky for me to give them!! ⭐️⭐️⭐️⭐️⭐️.

Did not receive the correct glass in the door I ordered, or the detail of a craftsmen style door I wanted. Contacted the owner via email, he told me he could order a part to add to the door. That was a year ago and haven’t heard anything since. Pretty disappointing as they were highly recommended.In response - my last email communication was Sept 2,2021 with Russ telling me that he’d let me know when the part came in. I have received no communication via email or phone. If the part had indeed arrived, was I expected to somehow know it had arrive and contact you? The entire door was not what we discussed in the consult. Poor communication. I find it telling that you responded to the review but never contacted me regarding the part. I stick by my 1 star review as seeing it is now 2023 were done here. Lesson learned. I hope this helps the next person.

Excellent work. Fast response. Bang on with their estimates for time frame of windows being ready. When the windows came in they arranged to have them installed in very short order. The team of guys was quick, professional and the work was excellent. About half the price of some of the bigger companies I got estimates from. Russ is a great guy, very personable. Would highly recommend this company.

I found Wach Windows through multiple recommendations on Reddit and Facebook community groups. Russ was pleasant from start to finish; he was never pressuring for a sale, always quick with communication and was always punctual. Russ and his crew installed a picture window and an oversized living room window for us. They worked quickly and efficiently. Everyone was respectful and they made sure to clean up their mess once the job was completed. I’m beyond satisfied with Wach Windows and would recommend them to anyone else! Thank you Russ and team!

We are SO happy with the work Russ & his team did. We were nervous about getting the windows replaced in our older home but the quality of their work was great, and they did an amazing job at keeping any mess to a minimum. Price was very fair. Any (small) concerns we had were immediately, and professionally addressed. Would HIGHLY recommend Wach windows!