Toys'R'Us
567 Reviews
$$
- Thursday10 am–8 pm
- Friday10 am–9 pm
- Saturday9:30 am–7:30 pm
- Sunday10 am–7 pm
- Monday10 am–8 pm
- Tuesday10 am–8 pm
- Wednesday10 am–8 pm
About the Business
Stores Near Me | Toys "R" Us Canada | Free shipping on eligible items of $49 or more. Shop online at Toys R Us Canada or in-store for all things toys and baby. Toys R Us Canada is Canada's leading dedicated specialty retailer of toys and baby products.
Contacts
Call Us
+16047338697
1154-1174 W Broadway, Vancouver, BC V6H 1G5
Hours
- Thursday10 am–8 pm
- Friday10 am–9 pm
- Saturday9:30 am–7:30 pm
- Sunday10 am–7 pm
- Monday10 am–8 pm
- Tuesday10 am–8 pm
- Wednesday10 am–8 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Same-day delivery
- Wheelchair-accessible elevator
Recommended Reviews
Victor Law
23.10.2023
Toys'R'Us
Before this last visit, I haven't been to this Toys R Us in a long while.I walked over from VGH so I didn't use their upstairs parking lot. If memory serves me right, you just need a voucher from Toys R Us to get free parking.The store was packed, yet carefully organized and clean. Every item was nearly stacked and displayed. They do not have a supply issue as they seem well-stocked in most toys. I tend to check the Transformers, Masters of the Universe, and Hot Wheels area. These areas were well packed and I saw some sought after items, ie. Real-Fur Motu panthor (exclusive to Toys R Us).It's always nice to be able to visit Toys R Us. What a wonderful addition to our collectibles world!
Angeli Castro
22.10.2023
Toys'R'Us
I experienced that worst customer service at this location. I ordered something online and chose to pick it up in store and the cashier lady treated me with a lot of disrespect after I asked her about it and mentioned that I had to call a number to pick it up. The last time I was there, I was able to pick up my items directly at the counter. Her attitude towards the customer before me was way more positive than mine so I felt marginalized. I do not recommend shopping at this location.
Alex Maciel
19.10.2023
Toys'R'Us
First of all their wifi does works, for me that's a plus plus, not like most of the places that is just purely deceptive marketing , thank you!! Prices are good, it is hard to leave, my kids want everything, not as joyful and fun like the store that i was used to in times square NY, but great selection, definitely will come back. Thank you!
Ida K
17.10.2023
Toys'R'Us
With Surinder’s helpfulness and advice, my last-minute decision to walk into Toys R" Us on Broadway to only look for baby gift ideas changed to shortlisting and purchasing minutes before the store closed. Excellent service. Happy with the purchase."
Ann Tolley
04.10.2023
Toys'R'Us
Wow! Such a pleasant surprise. Asked a question of Scott, cashier at Toys R us. Not only did he give advice he got me all the products I needed ( that I surely would have missed finding myself). Saved me time, had super pleasant interaction and he completely solved all my kid birthday and gift problems! Awesome service.
Owen Post
30.08.2023
Toys'R'Us
Pretty good selection of toys and games
kchowa
09.08.2023
Toys'R'Us
A nice large toys r us and baby r us with a big selection on toys. Definitely need a bit of time to do the full walk through. Large selection of Lego , marvel and star wars toys. There's also a good selection of paw patrol, lol and Fisher price toys.Nice high ceilings and feels very airy and roomy. Hand sanitizer on entrance.Staff initially made an error with my gift card. After discussing with the manager, they were able to rectify the situation and all was well.Overall good service and I would go back again.Parking, standard Broadway Street parking. Probably more difficult to get into during the rush hour time period.
Troy Hardwick
23.07.2023
Toys'R'Us
Dropped in today at the Broadway location. Was looking for a nice fun gift for a casual birthday. Scott was there, and he saved the day. He and his absolutely magnificent beard (which was only surpassed by his great attitude and service) found me all the right stuff and made the shopping experience quite enjoyable. Thank you Scott, you rock the house!
Aisling McHale
22.07.2023
Toys'R'Us
I had the pleasure of dealing with Surinder. The customer service she provided was exceptional. She is knowledgeable of products, and you can tell she likes her job by the service she provides. This is the third encounter I have had with Surinder. She has been consistent at all times, and she was so lovely to deal with. Thanks for providing a space to feed my baby. Service like this raises the bar. You have a gem.
Akella Surya
21.07.2023
Toys'R'Us
Irene and Thomas helped us a lot. I love the customer representatives. Michael helped us fitting the batteries so trust me, best customer service.They are the best guys. Trust me, they are all he sweetest. I am in love with them. And the women of the hour Azadeh, her empathy made us coming back again. ❤️we love ur service and got it packed for my lil one❤️
Add Review
Map
1154-1174 W Broadway, Vancouver, BC V6H 1G5
Toys'R'Us