McCoy Bus Service & Getaways

We used McCoy to shuttle our wedding guests to and from our venue and they did a great job. The drivers were friendly and the office staff was great to work with. Thanks so much. :)

From the owners - They do have a waiting area with seating and washrooms that passengers are more than welcome to use during office hours. If a trip is leaving early in the morning before the office staff arrives

We had a great trip to the Blue Jays game with McCoy Getaways. The seats were fantastic and the driver and tour guide were friendly and professional.Can't wait to travel with you again!

We recently did a bus tour to Niagara Falls/Buffalo Bill's game. It was our 1st time doing this. I just want to tell you we had an awesome time. Our bus driver Bill, and our guide Rick were absolutely the best.There were a few glitches but nothing to do with your service or them. Will definitely do another one and hope we get Rick again. The only thing I would say is maybe the tailgate party was so-so and if they charged you $100 per person it was not worth that. Maybe a different set up for it or join in the already ones going on. This one was alittle disappointing food wise and 1 girl serving drinks so alittle disorganized. All in all we would do this trip again for sure.

Booked McCoys through a referral from a friend for our wedding in September. I was in contact with Nicole for all of the booking. Nicole was fast to respond, but difficult to work with. She was very short with me and didn’t attempt to further understand my questions or concerns.I had a 5th run added at 2 am (a couple weeks before our wedding) for our guests that were staying late to help cleanup. Nicole did not seem eager to help me out with this and it took a couple of emails for her to finally understand what I was asking.The night of our wedding the shuttle was lovely, very clean, comfortable and quiet. The driver was very friendly and trustworthy.Our transfers were supposed to occur every hour on the hour until 2 am (5 transfers total) but due to unknown circumstances (I was never informed of why) it was running behind. As a result, our 1 am transfer didn’t arrive until 1:30. We ended up finishing early and everyone was able to jump on the 1:30 am transfer (some guests had been waiting 30 minutes as it was supposed to have arrived at 1). Therefore, the 2 am transfer was not needed (it would have been 2:30 am by then and the venue closed at 2 am).I contacted Nicole the next day to inquire about a refund for the 2 am transfer that I had paid extra for, but never got. I was met with very rude emails and no willingness to understand where we were coming from or what happened. The customer service was horrible. I just spent over $1000 on a shuttle service that didn’t even do all the transfers I had paid for, plus I never would have paid for the 5th transfer at 2 am if I had known it was going to run behind. Nicole was extremely rude and told me that the grounds did not warrant a refund. Her explanation of the night wasn’t even what occurred so I have no idea where she is getting that from.I called the office twice and left two messages and never got a call back. I am shocked that a company that large who’s customers pay over $1000 for a transfer can’t even refund $100 for a service they didn’t even perform.Super unfortunate circumstances and it is truly a shame. I would recommend going with other companies with better customer service rather than this company.

We booked with McCoy for a bachelorette & had a blast! Martina helped us find the perfect wineries & vineyards for our large group (16 ladies). She was very friendly & efficient :))

Went on a daytrip to Canadas wonderland. The driver was great, counter everyone made sure we didnt leave without anyone. On time departure and arrival. Great experience!

My mother and I were on a day trip this week to Ottawa . It was a beautiful day. Wonderful tour of ottawa with a add bonus of seeing prince Charles and Camilla. The trip run smoothly. Highly recommended. Will that another bus trip with McCoy .Lisa and Joan Jaynes

Our office contacted McCoy bus service for our staff event. We worked with Marilyn, who handled everything beautifully. Marilyn coordinated our winery stops, lunch and travel for our staff of 30. She knew the best places to accommodate larger groups and timed the day perfectly to enjoy ourselves and never felt rushed. It was great to hand over our ideas and Marilyn made it happen and surpassed our expectations! We were so pleased with her friendliness, professionalism and knowledge of our stops. Our bus driver, Kevin, was polite and got us to our destinations safely. We hope to use McCoy in future events!

We hired McCoy transportation for our year end trip and it was the right choice. Bill Kent took our class to Canada's Wonderland and the experience was awesome! He was friendly, funny, safe and helpful. He was always available throughout the day and provided us with up to date information on traffic, so we could make the right decisions going there and home. If you are going to book a charter, give McCoy a call!