The Great Plumbing Co

We had several leaks in our bathroom, including the basin’s waste pipe assembly, and the hot and cold shutoff valves. Jeff diagnosed and fixed those quickly, and charged us only for the service call. I appreciated his emphasis on building good long-term relations with his customers. I won’t hesitate to recommend him highly.

We had a kitchen sink clog that would not let up. We tried plunging it and using Drano, but no luck. So off to the HomeStars website I went to find a new plumber for help, as our go to plumber had retired. I came across the Great Plumbing Co and was impressed with the references. I reviewed their website and was happy with the way they presented themselves. The part I like the best is being able to schedule an appointment online. It would be nice if more home service companies did it this way.We scheduled the next available appointment online then received both an email and text confirmation. Then Jeff called us earlier than our booked time and said he could come early if we could accommodate him as he was finished with his appointment before ours.Jeff arrived in a crisp clean uniform, put on boot covers then asked us about the issue and proceeded with his investigation of the problem. He then explained what he believed the cause of the issue was, how he was going to fix it and any possible risk he may encounter. He presented us with a formal detailed estimate, explaining how the billing of his services worked.Jeff resolved the issue within the estimated time and cleaned up when he was finished. Quite honestly the best part of dealing with him was his personable nature and professional service.

Nothing but a great experience in dealing with The Great Plumbing Co, and in Jeff in particular. Punctual, professional, educational, friendly, and the plumbing repair done correctly. Highly recommend!

Great experience with The Great Plumbing Company! Jeff was extremely friendly, courteous, and professional. After waiting weeks for another company to come to the house, TGPC was here within a couple of days. Great work, reasonable pricing, excellent service! Will be sure to recommend Jeff and TGPC to friends and neighbours.

They are professional and committed to the time frame. Overall, it was very good service and will be recommended. Special thanks to Pavlo.

Jeff was great. He was friendly and professional. He diagnosed the leakage issue very quickly and he fixed it the next day. I would highly recommend his company

Jeff was pleasant, very professional, came on time, tell you the Cost of the job before proceeding and you have to approve before he proceed. Jeff was very transparent .Highly recommend this Company.Thank you Jeff.

I had reached out to The Great Plumbing Company due to a leaky toilet. Jeff came and was amazing! He let me know what was wrong, gave me the options and I ultimately end led up replacing two toilets. He was on time, professional and answered all of my questions. Pricing was reasonable as well. Would definitely use him and the company again for any plumbing related matters.

Jeff was extremely honest and professional. His work was done very quickly and efficiently. Would highly recommend for those who require plumbing services!

Jeff did a great job fixing our faucets; and I also saved on the cost of parts thanks to his guidance of contacting the manufacturer for a claim under warranty.