Kelowna Subaru

I wanted to give this dealership 5 stars, because some of my experience was good. The sales people were nice, but not helpful at all with issues like a loud squeal on the front passenger wheel, totally denied it (bad ball joints and front end problems..). Had the service manager come tell me it's nothing and that they've been doing this for so many years. The noise seemed to come and go, so deferred to your shop's greater knowledge than me of your vehicles and trusted Subaru quality. The rear view mirror was partly coming off, and I was told they would see what they could do". Nothing was done. I bought the Forester

One of the largest Subaru dealerships I've stopped into. Organized and clean inside and out, staff is always friendly and easy to work with. Wade in parts has helped me out for the 5+ years owning my WRX, thanks Wade!!

I just phoned about a vehicle that is listed for sale and available.I was told the vehicle doesn't exist. Not that it was sold, it doesn't exist. The sales person said, We haven't had a new one for two years".Why leave it on the site as an open stock number?It smacks of bait and switch and I find it unethical. Sadly

Bought our new car from there yesterday and what a wonderful experience! All the staff there are kind, polite and efficient! What a fantastic deal !! Will definitely go there again in the future!

One late review from a disappointed customer. After paying the deposit and signing the purchase agreement, the dealership wanted me to add at least $3000 accessories before I can take delivery. The dealership has little respect to the contract or to its customers. I do not recommend shopping here.

I got my 6 month service done last week and Mel was so helpful. She was so welcoming and was so positive as soon an I arrived. Amazing customer service!

Brian (who was amazing by the way)sold us a 2022 WRX with eyesight last year and it is by fav my favourite vehicle I have owned so far. It’s literally a smart car, so many amazing safety features and the interior is designed perfectly. I’m a big girl and it is so comfortable with way more room thank one would think. We are so happy!I waited until I had used the service department to write a review as in the past with other vehicles(not Subaru as this is my first) have not been the best experiences. My experience with Kelowna Subaru service department has been top notch. They make you feel like family and have gone above and beyond the call of duty in my opinion. I cannot say enough great things about both the sales and service here. Thank you guys for taking good care of me!!

If your in the market for a new Subaru, going anywhere other the Kelowna Subaru will cost you thousands more.Getting your hands on a new Subaru in this day is a challenge if at all possible. Alot of the models have 6 months to a year wait times. And all the big corporate dealers know this. As a result they charge dealer fees, finance fees, and pre install paint protection packages and anything else you can name. The results of that make cars from other dealerships anywhere from 2500 to 4000 dollars more for the same New Car. It says so much to the ownership of this dealership to not take advantage of there clients in times that everyone else is.I can't thank Anothey, Tara, Dylan and Kevin enough for all there effort. I'm feel so lucky to have found the car and this awesome dealership.Thanks again

Recently purchased from Ken Watters and couldn’t be happier. Have had dealings at many other dealerships in town and the personalized service received was everything you could ever want or ask for. The vehicle performs well, but that’s expected with a new car. The service is what sets this crew apart and it all starts with the ownership actually caring about you and not just pretending. Thanks Christina and Anthony for the behind the scenes and especially Ken for the exceptional work he put in.