Bell

We purchased a business with Bell services and I can argue to the fact that Bell is the worst telecommunications company in Canada. They charge three times the price for there business services which cannot even compete with the basic level entry packages from their competitors.Their technical support are untrained or do not have the privileges to help with resetting a password as there customer service web and app portals are always down. Each department is useless and are only capable of bouncing customers around to other people from different departments because they don't have the ability to process anything besides billing.This company deserved to go out of business more than eighteen years ago after we closed our residential accounts as these guys kept raising our bill three dollars every four months were we where paying more than for thirty dollars over what Rogers was selling for the same service.I am glad that within two weeks we will be rid of this company, and I hope the rest of the bell customer base realizes that they can get better service with a cheaper bill by ditching this company.

Fantastic customer service at this BellStore. Justine worked with me endlessly to solve my issue that took a couple of days.Justine kept investigating the issue after I left and then followed up with me .... and then continued working with me when I returned to make sure everything was resolved. Thank you Justine - you are awesome!

Awesome service, I bought a phone from Bell Mobility and it works great, but I would like to sync up my TV because I have shows that I recordedback in 2014 to 2019 that I can't watchand I would really appreciate it if I can get my Satelite working again because Inever watched TV in a while.

Went in today to setup a rural internet plan. The one girl didn’t know what it even was, the other said you had to sign a two year contract.I explained to her that you didn’t and you could bring your own device. She said no I was miss informed. The best advice she gave me was to go to the source in parry sound since she wasn’t willing to check her computer or make a phone call to double check.Went to the source, they setup the plan as a bring your own device, without any issues.Waste of time dealing with this store.

My grandmother came in today and was so happy with her experience with Ashley she wanted me to say That she is a wonderful sales lady very professional speaking and so helpful with every aspect of the sale today and being patient and kind and listened so Intentively and spoke in terms my grandmother would understand. I hope to see her when I come in for my products next week. 10/10

Friday July 9th around noon, we went into the bell store in Parry sound. Two young women were working, i unfortunately forgot to ask their names, but I want you to know, they were exceptional! I went in to get a turbo hub working. I honestly was not expecting it to be a good experience after having done the on-line chat and then phoning bell for assistance and getting told that someone would call me back (they never did), but i needed to get my internet back working. I went in and explained the problem, and it was so easy. They were both just amazingly helpful. It nearly restored my faith in Bell.

Ashley was incredibly helpful and kind! Another satisfied customer even dropped her off Starbucks while I was there. Highly recommend!

I had a very patient man help me with a troublesome switchover. He did a great job.

Ashley was awesome at setting me up with a new phone and finding a plan that worked best for me. Both the staff were 100% professional and very helpful as I have no experience with technology. Thanks so much guys!