Portolano Products (Canada ) Inc

I live in Windsor and whenever I go to Eastern Ontario I always stop in. Products are fun, exquisite and customer service is top notch and personal. It's like having your own personal stylist! I love the museum as well.

Rude customer service. Went in specifically for a gift for my mother. I asked if they provided masks since they “required” them over a year after masks are no longer mandatory. She yelled at me to get out because I didn’t have a mask. I didn’t have one but would be more than happy to wear one I just didn’t have one available as they are no longer required anywhere. Even after asking politely if they could provide one so I didn’t have to travel a full 40 minutes back with a mask she was hostile and told me she couldn’t sell anything to me and I had to leave. More to prove a point than actually care about whether I had a mask. If you want people to wear a mask then you should provide disposable ones since they are not longer mandatory so most people won’t have them on them now.

Excellent customer service! This company will go above and beyond to ensure you get the service and product you need. I’m so happy I found them!!

We love shopping at Portolano. Excellent quality, selection and price are only second to the service. Sandra and her staff are always helpful in picking just the right gift. They are always pleasant and quick with a smile and friendly chat. Highly recommend if you are shopping for gifts or yourself.

Love Portolano Outlet in Prescott! Great service and awesome products! I had a professional glove fitting and they are beautiful and so soft! I highly recommend making a trip to Portolano. Great Christmas present selection!

Very nice products and amazing customer service !I ordered the wrong size for my wife. We have been able to return it and get the right one at no cost.Thank you !

Had a lovely shopping experience in this little gem. Thought it would be a pop in and out but spent 2 hours.Staff very friendly and helpful and now own gloves, sweaters, hats, scarfs in assorted colours. Merry Christmas to me. Even bought mitts for my grandchildren. Loved the history board upon entrance.Thank you !Don't worry mask mandate was not an issue for me. I alway carry them in my car since I have many immune comprised family members and friends.You can be sure I will be back.

Great selection. For now I opted for everyday gloves. Leather is next on my list. Sandra was a great help. I'll be back to see her once I buy my new coat so she can help me choose a new scarf and gloves

Beautiful woollens & leather gloves and mitts, etc. Something for everyone on your list - yourself included. The colours & styles are beautiful, quality topnotch. Cashmere socks? The ultimate in luxury.Service friendly & knowledgeable - one of my favourite shops!