Phoenix Private Security

After reading all of the negative reviews, I have to say it’s untrue, I felt I needed to write somethingI have been working with Phoenix security from last two years, I have found my experience very positive , the management team and fellow guards are very supportive towards one another so that we all succeed in our jobs.Nabil the president is very kind and professional and has awesome customer service skills not only towards his customers it also shows to us the employees.The Training is top notch in the industry, I highly recommend the company to anyone seeking work or looking for a responsible and respected security company to manage/look after their property.To those commenting negative reviews maybe got fired for not doing their job or found sleeping on the job sites!I hope all the success for this company achieving great things

My experience with Phoenix Security has been absolutely terrible. They never answer their phones, never return phone calls after voice mails are left, issue parking tickets wrongly and have terrible overall customer service. Over a 2 week period I called in to try and get something sorted out, I left 5 voicemails with no word back from them. The person on the other end Of the phone always seems to hate what they are doing and make you feel like a burden. TERRIBLE COMPANY

I enjoyed my time working with the staff of Phoenix, they care deeply about their employees. I especially liked working with Adéle Zico, he was very professional and always had a smile.

this company was always a scam... back in 2008 or so i paid them to give me classes to get my security license. went to 2 classes. questioned him on self defense advice he was giving on the second class, and never got a call back for my 3rd class. company moved locations shortly after that. no return calls or emails.

guys stay away from this company no good company their owner is very selfish person do not pay his employees proper money. always pay late . always pay less . i personally Donot recommend to work with them .

They seem to be in the security industry but I’ve only seen them protecting the integrity of empty parking lots from broken cars that won’t start. Bravo for issuing 3 tickets after we informed you of the issue and you pretended it was fine to leave the car there. Lost love for my building management team for hiring this company. Do not recommend.

Update 2: my apartment building finally fired this company...I couldn't be happier!Update: still no response to my numerous emails, Facebook messages and phone calls.Terrible, terrible, terrible company. Only answers phone calls between 2pm and 8pm (what kind of business hours are these anyway?). Don't bother calling though, they won't pick up. They refuse to respond to emails, too, so you'll likely never interact with an actual person, just their automated machine. They probably avoid speaking with anyone because they know they're operating a shady business. Security guards will ticket you even if you've followed their (extremely tedious) visitor parking rules. Have evidence the ticket is invalid? Don't bother trying to show them, they'll just ignore you! Do NOT use this company for your security needs and, judging by the reviews left here, don't work there either.

i worked here a few years ago pay was good management was fair probably the best experience i had before moving up.

Had a Very Good Experience with their Services. Their management are very professional and are available 24/7 quiet hard to find that in Ottawa!They worked for us as a Static Security as we our a Building sec company and was fully satisfy. Will definitely recommend if you have an average budget and want professional services

very bad management, don't pay their guards on time, everytime cut something from their pay, very greedy owner. be aware