Dairy Queen Grill & Chill

I ordered the salad. My friends ordered burgers after me and got their food before I did. The salad was delivered without dressing. Also they have a rule that you have to ask a worker to unlock the bathroom before you can use it. Their ice cream is great, but I will not be ordering the salad in future.

I took my 5 year old daughter and 7 year old niece to DQ yesterday evening after a long hot exhausting day. It was the busiest I’ve ever seen it, the line up went all the way down the street - which isn’t the issue. I figured it would be worth the wait. The kids were hungry and anxious but we eventually made it. I asked for 2 chicken strip baskets, a burger, two chocolate dipped ice cream cones, blizzard, sundae and a slushie. We got to the window, they asked if I wanted receipt I said no, we left. As soon as we parked I realized they only gave me one chicken strip basket. I knew the inside would be packed with people and despite my overwhelming social anxiety I said I would go in for the kids to get their food. The worker directed me to the counter where people were picking up food, and they all started talking foreign language to each other and making faces at me as if I was crazy or something for saying they forgot the chicken strip basket… another worker said can I help you with something? She left for a few minutes while I tried to find somewhere to stand and wait amongst the 50 or so people also waiting. She came back with a receipt for my order, pointed and said I only ordered one. She wanted me to go in the huge line up and re order it. When I ordered in the drive thru she even asked me if I wanted pepsi for *both* meals. I shouldn’t have to wait in a 20 minute line up to re order what I already ordered - it’s clear English isn’t any of their first language, it’s not the customers fault the employee doesn’t understand English. She was rude and acted as if I was a bum from the street trying to score free food. (For the record I would normally have just paid for it as mistakes happen but the way she presented it all and spoke down to me in front of a large group of staring people wasn’t okay. It might seem like such a little thing or I’m over reacting but I had very upset kids on the ride home that they had to share

I just finished the $8 value meal deal and it was so good. The service I received at the drive-thru was spot on.

If you are planning on dining in at this location, please don’t as the restroom is never open. Customer service is at a all time low as they do not value their customers

Food was great. The service is rated lower as it took over 15 minutes for order of burger and fries to be made. Was not expecting that much delay for the meal. There was plenty of staff but they seemed more focused on the drive through and the ice cream orders.

Peanut buster parfait at the World’s busiest Dairy Queen. Speedy and friendly service, clean dining room .. thank you DQ !!

I've been disappointed the last couple times getting food, we went through drive thru and got some very old fries, cold burgers...just not great. We skip getting food there now but we do go for the soft serve and blizzards!