Islander Engineering Ltd.

DO NOT USE!The whole experience was bad. Poor communication surrounding what was required vs what they felt like doing. Demanded to be on site when not required/requested and billed us more than our structural and geotechnical engineers combined. We were told $350 for a rush sample. It took the same amount of time as regular samples (maybe saved 1 day) and cost $2000 for the rushed sample in the end. They did the wrong tests and had to re-do tests (which I am sure they billed us for). The wrong test was too sensitive and would have cost us A LOT of extra money in dump fees and transportation. We only found out they were wrong by getting a second opinion.Terrible customer service and sense of reality. When my builder called to discuss the astronomical and unexpected invoice, they escalated immediately by threatening a lien on the house (we had already paid 83% of the invoice too). WHAT A JOKE!My advice, do your research and hire someone who knows how to operate a competitive business and understands that customer service, adding value to people's projects and the bottom line is everything.This is a small town word travels fast, and reputations are important. You can't build a business on one-time customers. Me and anyone working on my project so far, certainly won't be going back.p.s the 5 star review on here is from one of the EIT employees at the company, therefore not a real review.

Josh and his entire team at Islander Engineering have been fantastic to work with. They are extremely responsive, fair, and most importantly they have met the time lines which they promised. I would highly recommend Islander to anyone looking for civil engineering work on Vancouver Island.