Imagix - Radiology Brossard

It took us 3 and a half hours to wait to get an x-ray, I can't believe the level of incompetence of the staff, the room filled and emptied several times and we were still there waiting. I don't want to go back ever.

***Update****I forwarded my contact information to them 2 months ago, as requested, and still no response. I did however receive an email today saying they tried to call me (when they didn't), and asking me to call them, which I did, but it was just an automated system where you can't actually speak to a real person that eventually directs you back to the website to start the entire process over again. Don't waste your time with this company.**************Sent a request for an appointment online. 2 weeks later they finally called back but I missed the call. No voicemail was left and when I tried calling them back MULTIPLE times - no answer. Clearly they're under the impression that the services they provide are not necessary for people's health.

I just had to review seeing these bad reviews! My experience was excellent! You have to book appitment online yourself and send your refferal, very easy, lots of availability, found one within two weeks. They follow up to confirm. When there, they are very busy but respect the apointment time, both times I went. Very professional, kind and efficient. Great team. I really recommend.

Sent a request for an ultrasound 4 months ago via their web site. I never received a phone call, email or anything else from them regarding setting up an appointment. I did receive spam mail from Biron trying to convince me to have sleep apnea tests done, which cost 1500$ and which are completely unrelated to my request. I tried to call directly but had to navigate an automated system that you cant ever speak to anyone. What a waste of precious time, this place is unprofessional.This would have been the second time I go to this clinic. The first time was last year and I had the same issue. Nobody calls you back, but last time after multiple phone calls I finally reached someone and they booked an appointment for me, but when I went to the clinic they had no record of the appointment. There are many other places don't waste your time here.UPDATE :Canned reply from this company, which shows they couldn't care less. You have my info, you call me. I left a negative star because I don't want to call you again.

Normal waiting times. I had an appointment and everything was smoth. Good service!

Had the best experience for my first mammogram. The receptionist was very friendly and the technician Astrid was a true angel, explained the process and did the exam with care and kindness. Thank you all!

Very friendly workers and fast. Neat and clean

I had problems trying to get an appointment by phone and online.I showed up with no appointment at 9:15 am and was in and out in 30 minutes.Really appreciate the staff for their empathy,especially for a nervouse patient.Thank you so much.Give gratitude where it is deserved.

X-rays yesterday for myself, June 30th early morning.Accompanied my elderly parent at the same time. Excellent service from beginning to end. Secretary realized my mother is hard of hearing and had me come to the counter to assist.Très bon service, courtois et rapide.

Completely bilingual staff. Respected the appointment time even tho the clinic was very busy. The technician was very accommodating, empathetic and patient with explanations.