MUHC - McGill University Health Centre (Glen Site)

It is quicker to travel to the airport, fly to your home country, receive treatment, and then return than to wait in line at the emergency room to see a doctor.It's not that the employees are lazy; it's just that the management no longer cares.

UPDATE: The ER was so slow but I would like to commend the nurse and doctors who helped us. They were nice!Worst Emergency Room I have been to! We’ve been here for 10 hours and waiting for the doctor. I do not know how many more hours we need to wait for. At least they tell us if we have to wait for another 24 hours! We are still waiting right now while I am typing this. No staff you can talk to, they are all hidden behind those rooms. Terrible! I will not come back to this hospital nor recommend to my family and friends.Been reading comments about how terrible your ER is. And it’s been the same reply that this hospital is responding to comments. I am expecting I will be getting the same copy and paste response from the owner/hospital.

The MUHC staff delivered our baby 2 days ago. We had uncommon issues late in the pregnancy, had to deliver early knowing that the sonogram results were not looking too good, and we had an induced delivery that took 44h culminating in a highly-encouraged C-section by the staff. My wife was at the end of the rope and terrified, and so was I (guess my rope's shorter). The staff was incredibly talented both technically and emotionally: they all managed to help us through this whole nightmare from the beginning (pregnancy) to the end (post-partum), showing not only high skill and knowledge, but also genuine concern and care. I can't thank the partum department enough in particular, as I'm pretty sure they saved my wife's and my newborn's life - and my heart with it. A thousand thanks from the both (the three) of us.P.S: We must have seen a dozen of staff members from those departments, and they were all great. That's absolutely amazing in our book, which means the MUHC must be doing things right as an institution. Great work to all!

14 hours of waiting and no one called my name i just left went to Jewish hospital within 3 hours I got the care I needed. MUHC this is totally unacceptable doesn’t matter how critical the circumstance is but 14 hours ? Not even in USA you wait this long

What a beautiful, modern, and world-class health care centre in Montreal! The McGill University Health Centre (MUHC) is a bilingual academic health network, and one of the largest and most modern in North America. It is also one of the two major healthcare networks in Montreal, Quebec and affiliated with McGill University! It has become one of the largest medical institutions in Canada! There are over 10,000 healthcare works in the institute plus over 5,000 medical students, nurses, and residents from McGill University Faculty of Medicine working there as well. The MUHC is the largest combined adult and children's hospital in the province, providing all aspects of specialized and complex care to both populations amongst its sites with paediatric, adult and cancer services being combined at the Glen site. In addition, the Research Institute of the MUHC is an international research powerhouse with a worldwide reputation in the field of biomedical sciences and health care. Definitely a advanced and spectacular healthcare system! Their contributions are highly appreciated!

I walked in the ER Friday afternoon with a minor arm injury that required medical attention. The patient ahead of me, who was sitting in the chair at pre-triage, complained of severe fatigue, shortness of breath, and chest pressure (covid probable) and was swiftly sent to sit in the waiting room with the other 30 helpless people. My turn came at pre-triage and I was instructed to sit in the chair, to which I refused due to covid concerns, and was slightly mocked for being a germaphobe, which I'm not. I ride the Metro everyday without worry and my wife is a full-time nurse at Lakeshore hospital for the last 8years. I make my way to the extremely full waiting room that is full capacity, patients in beds right in the lobby and up and down the hallways as far as the eye can see, no social distancing, no separating the sick from injured, the intercom is barely audible forcing nurses to run through the ER calling patient names, security telling me to sit in the one available seat between two clearly sick patients, etc. I stood their watching the ER fill up for 1 hour making social distancing completely impossible forcing me to leave and seek treatment elsewhere. I've spent time in many different hospitals ERs in Montreal, and a couple in the US, and have never seen such a poorly managed ER, it was chaos. Our brand new 1.3 billion dollar hospital's ER, that should have learned from the problems of our older hospitals in the city, resembles a overcrowded public clinic offering 3rd world healthcare. I hate to say it, god forbid, but if their is another serious wave of covid, this hospital will collapse under even the slightest pressure. Absolutely disgraceful and truly Quebec!!!

I cannot imagine receiving a better care anywhere in the world. I just returned from the Emergency, where I was admitted with a heart condition. Everyone that took care of me was very knowledgeable, polite and caring. Yes, it’s busy and the staff is busy, and they work 12-hours shifts - you have to wait, but they prioritize fairly and they do not project their stress and tiredness on patients. I don’t know how they do it, but it is truly impressive. I applaud and deeply appreciate everyone that I met in the process.Special thanks to the nurse Kenneth - so knowledgeable, organized and accommodating- who took care of me and made me feel safe every min of many hours that I spent in the hospital being treated, monitored and waiting for the paper work being completed and decisions being made.Thank you ALL

I would like to express my gratitude to the entire emergency team. To all doctors. Especially Dr.Dana,lung doctors: Dr.Joshua Taylor. Dr. Bryan (unfortunately I don't remember his last name). They are real professionals who made a quick decision and prescribed therapy. Oncology radiation Dr. Lisa Gagnon is professional, caring and made a quick decision about therapy. To the team of nurses they are ALL the best professional and caring doing an excellent job. Special thanks to Tamara (triage) oncology radiologi team especially Roman. Thank you all

The worst hospital in montreal, I was registered at 4:30 p.m, and was called the next morning at 9 a.m. what a unorganize hospital. Worst hospital in montreal, never will go again and will not suggest to anyone.

The tuna fish sandwich, coffee and cake were excellent and fairly priced. Thank you to Mr. Chris Jasiel who went the extra mile" for us in finding us a table and showing us where to find what we were looking for. The cafeteria is very clean