Bell MTS

This store has terrible Sales Reps.. They know nothing about phones. Cell Plans and are not truthful in their information to the customers.The Booth in the mall will give you service and help you always. dont do business here.

Stay far away got a defective phone and the next day i went to return it they gave me the run around lied to me still have never fixed the problem the absolute worst company ive ever dealt with go to fido if i could give it a -1000 i would u have a 15day buys remorse that they never honored run font walk

Emanuel was very personable. Knew what I needed and set everything up quickly. Thanks!

I was trying to cancel a Bell mobility account which was never activated. I met Moses at the St. Vital store and he listened to me, and worked very diligently to help rectify the situation. I am not a Bell customer and yet, he helped to bring the situation to a positive conclusion. When I am ready to switch to BellMTS, I will be back and will work with Moses. Thank you Moses!

Went in to get a new phone, I dealt with the rep Justin M he set me up with a great new phone and had awesome service. Would recommend!

Very Friendly staff. Adarshpreet helped me and made me feel better as the other location made me so upset. I wanted to add a line and somehow they weren’t able to. She being very patient and polite did everything so well. She also helped me with my wifi.

I would like to commend Moses on his high level of customer service and his professionalism along with his willingness to help others. I was in the St Vital location twice this week and dealt with Moses on both occasions. He was eager to help me with my new phone and transferred over the information successfully. When I got home I realized I wanted to upgrade the phone, I tried to transfer the info myself but was having problems so I went back to Bell to have it done properly and dealt with Moses again. Moses finally got everything transferred and even let me know about ordering a new screen saver online as the one I bought 2 days earlier was not sticking properly. I was very impressed with his dedication and his willingness to help me until the problem was resolved. you are lucky to have Moses as one of your employees

Emmanuel ummana was the person who assisted me and he was extremely helpful and clear about all aspects of the transaction.very polite and knowledgeable and went above and beyond to be helpful.I recommend him to anyone I speak to.

Bad customer service from Bell MTS team. Without internet for almost 2 days now. Was on phone with them almost 4 hours yesterday and an agent named Mark set an appointment today 12:00pm to 16:00pm. After waiting whole day they are letting me know appointment is setup for tomorrow. Selling Internet saying fiber optic giving nothing. I am moving back to Shaw.

Emanual was amazing! Extremely knowledgable, very polite and friendly, gave us plenty of tips and tricks. Very fast as well. Outstanding customer service. Highly Recommend Emanuel!