Eyeglass City Optical Ltd

Whoever give less stars to them, they're haters who's gonna hate everyone no matter what.This place is best. They make you feel like home and they're very caring people. Highly recommend this place!!

Spent more than 2 hours for testing and selecting appropriate glasses for my parents. Owner is professional and allows to take enough time to find best fit.

I would give this store 0 stars if I could. Got two pairs of sunglasses and later went home and checked that she charged us twice the actual amount when compared to manufacturer's websites and other stores. Called her the next day, not only she refused to make any price adjustments but also used Covid as an excuse for not returning them. Worst customer service experience of a lifetime. I would not recommend anyone to visit this place.

I have been to this place and it was my worst experience ever. The lady working here is not well versed about her duties. i asked for eyesight checkup and she gave two diffrent prescriptions in just two days and charged me twice.Also she refused to gave me written prescription so that i could confirm another doctor. She just wants to make profit.

My family is the customer since 2015. I had glasses( Essilor, Varilux with Crizal coating ) with Rayban frame , I was super happy with that, I work in construction field , play active sports, and the glasses and frame were beyond my satisfaction. I appreciate for having variety of choices Eyeglass City Optical provided. My wife and daughter also got best selection and very happy with the service .This year, our prescriptions were increased and we got another pair of very comfortable and durable pair of glasses. I got Hoya, with anti fog and all other coatings( anti scratch, UV protection, etc) with Armani frame, I am very happy with this pair, same with my wife and daughter. Thank you EyeGlass City Optical for giving us new vision with comfort! I strongly recommend the business for excellent service!

I have been coming to them for 5 year and I have recieved best care, advise and pair of eyeglasses from them. I live in Vancouver and prefer to see them just because either of the staff memeber knows what suits me best in terms of prices as well as collection. So, I am definitely going to recommend them to more of my friends, collegues and family for their eyewear needs. Keep it up guys!!

Lady was extremely rude and did not have simple common sense on how to talk. Even if they did mess up (which they did admit) they provide no alternative soultion and expect the customer to provide payment again for a service/product that should of been done correctly the first time. Save your time, money and frustration by going to another store.

Wow, i have been to big name stores, the staff make you feel at home, this is my store from now on I'm not going anywhere else. I will tell all my family and friends. About this store they are so friendly, so humble I appreciated their honesty.

Excellent service. Repaired my nearly broken paid of glasses and actually put in time and care to restore them !

Would give 0 stars... All the owners do is get you in the store and tell you they can't fix your glasses so yo u buy new ones my next place was able to fix it for 10 dollars...he said he couldn't fix it