Highland Starter & Alternator

It was an amazing experience. They fix my alternator on time and for the best price ever. Thanks so much you guys are awesome!

Worst “mechanic” I have ever dealt with.I had an oil leak situation and was quoted to replace both valve cover gaskets on a 4.8 V8 X5. I agreed and left the vehicle, work was on and off for 8 days until complete. I was told during the process that the alternator should be rebuilt as it has to come out, and I figured they may as well do the work as they were in that area anyways. I paid for this extra work, waited 4x as long for the vehicle and when I picked it up, noticed that I had an error on on my dash and engine light on and my driveshaft was making an extremely loud clunking sound all of a sudden. When I called in, Joshua told me that the engine light is on as the cam sensors need to be replaced. I now found it odd as Joshua should have said that when he worked on it. He said he would swap out the driveshaft for a low price, which mademe feel like he was damaging things but I took it back to get the cam sensors replaced, the driveshaft replaced and the transmission fluid flushed. After I picked it back up and after driving just one day, the radiator fan literally fell apart and I immediately noticed that glue was used to previously fix the fan and I assume that since they took out the fan a few times, that Joshua must have damaged the fan and tried to “fix” it. After driving for a few days, the oil leak came has back. Joshua told me to bring it in and he would fix it. I waited 2 days for a “fix” and he told me that it cost $250 - so I paid him and it’s still leaking - even worse.I wasted well over $2000 at highland starter and alternator and then took it to another mechanic that showed me all the epoxy and silicone glue used on my vehicle. Joshua is a joke, he has ruined the name and reputation that his father created at Highland Starter & Altermator. He is not a licensed mechanic, has a bad reputation (found out after) for repairing cars and creates damage to make you keep coming back.There are a lot more details like stripped bolts, glued sensors, missing screws, damage to parts etc... this is just to give you a top level summary of what happened...

Had a remote starter installed.By far , hands down for service. Had a very minor adjustment and Josh came into his work place to fix (Christmas Eve). Truly grateful , and extremely impressed. Will be back with more work for him , gauranteed

I've honestly never been more impressed with a mechanic service! I called on a whim today to see if they had any time to take a look at my vehicle, and I was pleasantly surprised when they did! Josh took a quick look at it, knew exactly what was wrong, had the parts in within an hour, and then finished the job within an hour and a half after that! Super thorough and fast work and had me in and out within the same day! I highly recommend going to Josh, best service I've ever experienced, I won't be going anywhere else!Plus the shop dog I got to hangout with while I waited was an added bonus.

Best certified mechanic around! Goes above and beyond for all his customers! I have took a stack of business cards and hand them out to all my friends and family! Couldn’t be happier with the work Josh does for me and my cars! Highly recommend him and wouldn’t go anywhere else!!!

Rebuilt my salter motor it has more torque now than it had new. very happy with it! They even went the extra mile and for no extra charge straightened out some bent brackets I didn't even ask about. great work and service.

Without question the best mechanic I've ever had. Great service, friendly family and fair prices. These guys work hard, and really go the extra mile for their clients. I've already recommended them to all my friends and family- Josh does a fantastic job!

Great service from Josh..immediately disassembled my boat starter and did a diagnostic. Made a call and had a new one waiting for me the next morning. Boat is now ready for the weekend! Thanks folks!

I can only post what I have experienced with these folks. My wife's vehicle broke down on Christmas Eve. We then contacted this business on Boxing day and explained to them the situation as we had to tow the vehicle to a nearby mechanic. This was an alternator job which was installed by this company last year. I was given a lifetime warranty on the part and it only lasted a year and was totally burnt out. We had brought the alternator to them in hopes that they can repair or replace it which was the initial discussion. Over a two week period, I was either given the run around or my calls were not answered. Finally, it came to a point where we said either to refund the money if the part can't be repaired or provide us with a new one. they gave a refund but only partial. They had deducted labour charges which were not even written on the original receipt. If the comments are going to come back with the assumption that labour charges are included on the receipt then it should be written. but let me ask, what about the two weeks of inconvenience that was experienced because of not getting a straight answer.

These guys are awesome I would recommend them to anyone I know. I get my alternators and my starters rebuilt by these guys. great prices and fast service. Can't go wrong.