Kaf African Carribbean Market Inc.

Customer service is terrible. I called to ask if they had chicken in the store, the owner said yes, and i asked if it's the big cartoon of chicken cause i haven't bought chicken there before.The owner actually said ' I'm tired, whatever', i was shocked and very upset.If not for the fact that i live close to the store and i needed to buy chicken urgently before my next meeting i wouldn't have gone there again. customer service is appalling.

We have been shopping at Kaf’s Market since the opening in 2002. It was such a big relief having an African store close us. The store is well maintained and has variety of African food and other stuff at reasonable prices. The owner Felicia and her son are very friendly, helpful, polite and accommodating even when customers come in with attitude which I have witnessed on few occasions.I recommend anyone and everyone looking for an African/Carribbean grocery store to visit Kaf African Carribbean Market. It will be a pleasant visit because of the variety of items they carry and excellent customer service they provide.

This is the second time I am buying very bad(spoilt) meat - beef from this shop. How can someone drive all the way to KAF Africa Store to buy rotten/spoilt beef. You can’t imagine the inconvenience this has caused me. The first time this happened, I told the woman in the store and all she did was apologize but this time around, I am so angry. Not only did I waste my time, I wasted my money and resources. I had to discard a whole pot of soup because the meat was so so bad. Not advisable to buy frozen meat from this store.

This review is long overdue. The lady that attended to me last Easter was the best. She was very helpful, polite, generous, and advised like a mum will her child. I totally recommend this store.

This is an African groceries store that you can buy your African foods and ingredients.

I love the new look of the shop. The owner is making efforts to make this a great looking shop and has definitely put in so much hard work and money. Very nice plus it has so many variety of African items.

Nice place to buy African foods, you cannot satisfy everybody. You can find virtually everything you need in this shop as per African foods, her smoked cat fish is the best in the country, (The passportchefs brand) with a reasonable price. I will definitely recommend this store to those who love to have value for their money.

This store has a variety of products, however, you don’t have enough space to walk around and everything is clustered up. Also, the owner could be dishonest about the shelf life of some products just to make a sale. The customer service needs to be greatly improved, receipts are not provided on purchase and the calculations are done manually which gives room for error. It’s simply walk in, buy whatever, and leave. I won’t recommend here except you’re pressed for time and have no other options.

Worst customer service experience. Visited the store today and even the most basic service of simple courtesy was a tall order. I showed the woman (whom I presume is the store owner) that there was a water spill on the counter and I needed to place the items for purchase. She snapped back that I should put the items elsewhere, I let it slide. After picking all our items for purchase and paid, she refused to put our 4kg bag of gari in a plastic bag saying there was no bag for it. I insisted that she put it in a similar bag like the other items we bought, which she reluctantly did and it fit just fine contrary to her claims. Her attitude is borderline rude/non chalant which is surprising for a business that interfaces with clients.