Mayfair Clubs - Parkway (Markham)

2500 initiation fee has to be a joke. Very bad machines, life fitness machines can be found in fit4less for 10$ a month

I've been a member here for nearly 3 years. I've only decided to write this review after exhausting all means of having my issues rectified. I'm not unhappy with the facilities, however, the way the club is run in terms of schedule integrity and tennis court availability needs significant improvement. On weekdays between the hours of 430 and 730pm, there are a total of 54 cour hours available (18x3) yet only TWO of those hours are available for booking, with the rest all blocked for junior programs and TTA (non Mayfair programs). As for swimming programs, since thr appointment of an incompetent coordinator, my son's weekly private lessons had been interrupted with 2 instructor no shows, and multiple weeks of no lanes booked with students needing to squeeze in one lane. I have had multiple discussions with management about these issues but so far they remain unresolved. It is a good club in terms of facilities but it is a pity that the operations are poor presumably during to a lack of competition if one wants indoor court facilities under one roof.Response to court availability: Next week I will include a acreen capture of court availability since you insist on providing false information. Between the hours of 430 and 730 on weekdays, there are only 2 court hours available for casual play out of 54 court hours. The TTA programs are run out of East which has 10 of the 18 courts available but they are junior members not paying full fees like full members. Feel free to have Ken contact me to enlighten me of the court availabilities for weekdays 430 to 730pm going forward.

This gym is incredible, all the right facilities with professional staff, I feel like i'm going to a spa rather than to work out because the steam/hot tub combo is top notch. The weight room space could be bigger but that's a nip pick.It's an amazing feeling to walk inside a facility with just a change of clothes, but then get a complete workout, swim/play tennis, then hit the change room for the rest period where u can hit the sauna/steam room and whirlpool. Then when ur relaxed, grab some post workout food at the restaurant.Im not sure how much longer I can keep up with the monthly cost but I am loving it so far!

Great club. We've been guests a few times and it's been a super place to learn tennis! The staff are very friendly and the facilities are excellent.

I joined a bit less than a year ago and do not really have any positive to say about Mayfair, its community, and as well as the overall experience. I originally joined to use the squash courts and had gotten my friend to sign up with me as we planned on using the facilities as a means to get into better shape. With the guidelines and rules, members are expected to conduct themselves in a reasonable and polite manner to other club members but unfortunately this was not the case for me. I was unfortunately sworn at by an older male at the club when I had ask him to remove himself from the court in which I had booked due to an issue with their scheduling program and had brought the case up to management. When speaking to management, I was told that the member was sorry and that I should just walk away from the situation. It is concerning for me that management would expect me to just walk away when no formal apology was issued to me, no mediation occurred, and my complaint was not taken seriously. I personally just wanted someone within the club to tell me that they have made steps towards to make the environment more welcoming through an email or news letter regarding conduct at the club but instead was told that they would not revoke the persons membership" when it wasn't even my intention. I don't want my money back and I am thoroughly disappointed by how everything was handled. while some may find the memberships expensive

They wanted $500 to reactivate my service. Meaning paying them $500 to push a button on the computer.Reply:: What liars. During Covid all the gym had to be shutdown. You guy just send out an email. NEVER explaining anything about reactivation FEES. anyways, im glad I've find a better gym and cheap pricing.

Please be aware: Tennis camp at this location means Tennis + Swimming and lots of other non related activities, including waiting in long lines to hit the ball for maximum 20 min ( if at all) in a half a day tennis" program ( 4 hours). If you are looking for entertainment only

I've moved on to Movati. Their gym, swimming pool, steam room and sauna are way better. Paying a premium at Mayfair is just crazy. If you have money to burn join Mayfair.

This is a great place with good amenities for the price. Unfortunately the swim program's management is extremely unorganized. On multiple occasions, my son's class has been interrupted due to inadequate management and it seems like whoever is in charge of managing simply does not care