Midas

Very poor service, the front desk person are very unprofessional. Went there to change my winter tires they cracked my two wheel hubs. It doesn’t fit on my winter rims. I literally saw them banging the hubs against the rim and they wrote the hubs are cracked during inspection. I had to go and stop them saying these doesn’t fit. This shop was good initially but now it’s very poor and they have very unskilled technicians. I would have rated 0 if I had a option to do so

Terrible experience. Tried to scam me. I went in with a simple exhaust leak. I was then told that the entire catalytic converter needed to be replaced and the pipe in which the leak was coming from. They also said there was a part that they 'couldn't guarantee stripping or damaging' if they did not damage the part it would be no cost and if they do I have to pay an extra $250 even though it would be their fault. Total quote was about $1,800. I walked away and took it elsewhere where I was quoted at $35 to simply weld my pipe and everything was solved. Nothing was wrong with the converter. Not sure what they were trying to do...

I've been going to this midas location for 20+years. This location has changed hands a few times and now a new owner has taken over. I've had a few big issues with my car over the last year as it's about 13 years old now. Franco and his team are amazing. He takes the time to go over each of the issues and explains the situation. He isn't pushy. In fact he is very straightforward which I really appreciate. I trust this new Midas team at this location over a few others that I've tried. Thanks again!

A NIGHTMARE!!!! Went in because the heater in car was not working . FRANCO failed to completely do his job as promised in fixing the car... they kept car for one and a half day only to tell me different things at different hours that at the end they didn't fix the problem they wanted to take more money from me so I had enough !!!it sounded very sketchy at the point so I took my car back and went to another mechanic. The other mechanic told me exactly what was done and Horrible job that it was done .. really you guys added gas in a part where it's not supposed to !! HOW DO YOU GUYS SLEEP AT NIGHT!!! Stop damaging cars and telling YOUR CUSTOMERS Lies to get more money!!! That's horrible customer service

Went for a full synthetic oil change and had a coupon for $20 off, guy at the front desk tells me that they normally charge $100 when their listed price is $79.99 and that the deal was already applied. Why even have a coupon at the first place?They also tried to spin a yarn about an oil gasket leak and it needs to be replaced, funny enough I had my usual mechanic service the engine a month ago with no prior complaints.Don't go here.

Brought my subie here for both front diff seals and they found a bad wheel bearings as well. Good shop with trusted techs.

Under new management and it shows - Franko is customer-oriented, honest, friendly, and fair. My truck sprung a severe oil leak while driving on Burnhamthorpe and I managed to pull into his shop. I discovered a team of professionals, who then carried out what was a reasonably difficult repair quickly and affordably - I had my truck back within less than a day. With me they've earned a return customer.

I recently had my brakes done at the Burnhamthorpe location. The service I received from the staff was exemplary! Lisa & Franco were so incredibly friendly and professional! I would definitely recommend Midas to anyone!Well Done!!!

The team at Midas was excellent. They explained everything they were doing in detail and gave recommendations about maintaining my truck. Will be going back again.

on January 20, 2022, I supplied transmission fluid in order to exchange my transmission oil because I only wanted to pay for the labor. 6 months later, I felt the rpm of my car fluctuating while I was on the road. Turned out that the level of transmission oil was twice the amount than the way it should have been. Apparently, the technician forgot to drain the old one before topping up the new fluid and didn't even bother to check twice. Because I trusted their work, I didn't even bother to check the level of transmission fluid until I found there was something wrong with my transmission 6 months later. I had to pay for a hand pump out of my own pocket and drained almost 4L of an excessive amount of fluid by myself.Now they are saying there is nothing they can do to compensate for this and it is all on me because I provided 3rd party fluid and 6 months have passed since then.I am highly disappointed by the way this branch handle this issue and I highly dis-recommend this place as they messed up the easiest task you could possibly imagine in terms of car maintenance.WELL DONE.