Simplicity Car Care Etobicoke

Took my golf R here for bumper replacements and colour matched paint to a very difficult blue. The shop did an amazing job. Cannot even tell the difference between the colour and the panel gaps are all perfect. They kept me very well informed through the process and dealt directly with my insurance company for all the billing.Company feels like a family owned business and they care about cars. I would definitely return and recommend friends to use their services.

It's not that my family and I are bad drivers or anything but I have had body work done on our cars here for more than the past decade - five or six times. And I have been 100% satisfied with the service and the work each time.They were originally recommended by the dealership from which I bought one of our cars. While I don't agree with that dealership always or on everything, I certainly agree with them that this Simplicty Car Care body shop is excellent.The repairs were done perfectly and the paint on the repairs matched perfectly. All in all, they earned their five stars.

Nothing but great things to say about Simplicity and everyone that works there. We’ve now had 2 vehicles repaired with them and both times they went above and beyond. Do not hesitate to bring your vehicle here for whatever it needs. They did parts and paint on the first vehicle and parts, paint and a windshield on the next. Thank you Tiago!

I own a bmw x1 and when I got into my car accident SIMPLICITY took my car in and made it like brand new again. I am very happy with my service I got. It was 30 days in a rental vehicle waiting for my car to get fixed. Throughout the month I probably called everyday but everyone Tiago, Diane and Nick are a great team and always were there to stop my panic.I am truly so thankful for what you have done for me and I really appreciate everythingI GOT MY CAR BACK YAY :)THANK YOU SIMPLICITY FOR PUTTING A SMILE BACK ON MY FACE AND GETTING MY CAR IN AND OUT SO FAST!!Highly recommend this body shop!5+ STARS

Absolutely amazing. I had a broken mirror and my friend recommended them because of the great experience she and her family had with them. They said they were booking two weeks out but to stop by mid-week and they would take a quick look. Not only did they take a look, but they came out and fixed it and didn't even charge me for it. I'll definitely be going back. Thank you. Phenomenal people.

I was very hopeful dealing with this body shop, though I left extremely disappointed and would never recommend them to anyone. Diane is great, it’s Nick and Tiago that I found to be very careless and left a very bad taste in my mouth. They make every excuse in the book to call this work acceptable or a pass, when you can clearly see in the photos the bumper is a different colour than the rest of the vehicle and the original did not have that issue, I’ve included a photo of before and after for reference. I would run in the other direction and never look back, hindsight is 20/20. I saw the signs of how careless Tiago is and hoped that maybe he was just having a bad day, but after seeing the work this shop produces I guess it’s hard to be proud of your work when this is what they produce. Upon originally returning the vehicle, they tried to return it with runs in the paint or clear coat, black spots where the metallic may not have been mixed properly, the colour doesn’t match at all and worst of all they were trying to just hand me the keys and hope I don’t notice. Not to mention how dirty the car was when I picked it up, or the scratches Tiago put into my vehicle when cleaning it up for photos. Terrible quality and even worse customer service unfortunately I need to put one star, but I don’t even think they deserve that one.

As a woman with high expectations, I figured I would give this place a try. I was left speechless with the level of professionalism, accuracy, understanding and overall service. They went above and beyond to ensure every step of this was easy, seamless and convenient for me. I had a tight timeline and they came in well in advance of it. I was met with smiles, compassion and professionalism from the moment I walked into the office. They are a team of dedicated individuals that eloquently surpass all and any expectations. Where my insurance company failed to show compassion in this difficult situation, the team at this place showed me way more than understanding and compassion. The work was beautifully executed. I wish you all nothing less than the best. Cheers

Friendly and professional customer service. Recently brought my car to Simplicity Car Care for a significant repair after being damaged by a thief. Tiago, Helen, Nick, and the team made the whole experience pleasant from the start to the end. Tiago was helpful and responsive to all the questions. I didn't have to call for follow-ups as he informed me throughout the process. He also made sure to get all the parts and delivered the car on time. The car was returned to me clean and perfect. Highly recommended!!

I got in an accident with my brand new car in January and my insurance company recommended Simplicity Car Care Etobicoke for my repairs. I had never made an insurance claim before so I was very stressed and Simplicity made the whole process SO much easier for me. They helped me deal with a mix-up with my insurance company, and they were so kind, patient and supportive when answering my questions and addressing my concerns. I like that it's a family-run shop, and I truly felt like they cared about me and my car - as soon as I began speaking with them I could tell it was in good hands there.My parts were on backorder so I had to wait a while for the repairs to take place, but as soon as the parts arrived they completed the repairs super quickly, and they updated me on my car's status throughout. When I finally was able to go pick it up, I think they were almost as excited as me - they all took the time to come out and speak with me and it was just an all around nice experience. My new car looks brand new again - the repairs are perfect and you'd never know anything ever happened! I've put about 1000 km on it in the month or so since I picked it up, and have had no issues whatsoever. Every time I get in I'm amazed that it looks and feels exactly like it did before the accident. I would absolutely recommend Simplicity Car Care Etobicoke, and will take my car there again if I ever need to (although hopefully that won't happen any time soon!).