Eddie Bauer Outlet

The store manager was only willing to help if I agreed to buy 5 pair of pants. I was looking for ski pants or something similar for a winter hike i was going for. Since it was not winter season, i asked if they had something in the back that I could probably buy. They pulled out some pants for me, but not the correct sizes. When i asked if I could get it in my size and different colors, i was asked how many I want to buy. The associate was disappointed when i said just one, and she mentioned she thought i wanted five. Within seconds she told me the store doesn’t have any. Wish for better services from such a big store

Found great deals on boxing day. Picked up their super warm down puffers at 50% off. Sadly the website is for US only and we couldn't look for out of stock products/ sizes online

GREAT PLACE FO SHOPPING FOR GLOVES, JACKETS, ETC.MY DAD AND FRIENDS SHOPPED HERE WEEKS AGO BECAUSE THEY HAD GOOD SALES. HIGHLY RECOMMENDED. THEIR JACKETS ARE VERY WARM, BUT PRICES WITHOUT SALES MIGHT BE QUITE EXPENSIVE

Love this store. They have decent deals online and in-store. Visit this location in Toronto Premium Outlet Mall.

shopped here for a winter jacket۔ they do not carry their full line of products though۔ very helpful، patient and courteous staff۔

Columbia has better quality, price and service.

Must recommend Matthew for helping out in this storeAmazing deals Friendly staffA must go to place

Excellent Service.I am very happy and satisficed with the experience I went through in Eddie Bauer store in the Toronto premium outlets.Ms. Lidia Basinska was very helpful (in fact during a couple of store visits), and helped me and my wife (and saw her doing the same thing with other clients) to find what really suits us, without trying to overselling what we do not need. She even was suggesting items with less price and more value.Me. Garith Pinto surprised me, while I was exchanging an item with the same but with another color, that this item's price on that day, has more discount. He did the exchange and credited me with the un-expected money.I really like this attitude that makes this brand and this shop my preferred place to shop this category of products, and even recommend it to others.Well Done.

Horrible customer service. I was doing a return and had questions as my original method of payments wasn’t accepted in store (visa/debit). The associate I was dealing with mid-conversation left to chat with a friend and everyone else ignored me.I’ve been going to this location since the mall opened and in the last year, I’ve had the worst customer service imaginable. Store selection is good overall but if you’re new to the brand I’d avoid this location. The staff is very rude and very dismissive of customers.